Tiah Berryman
Darch,WA
Summary
Positive, bright young worker who is hardworking, professional and committed to helping team achieve company goals. . Welcomes the challenge to learn and develop new skills and a strong willingness to be proficient in all assigned roles and responsibilities.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Evolve Talent
Dally Camp FMG , WA
12.2021 - Current
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coached new employees on administrative procedures, company policies and performance standards.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Scheduled appointments, meetings and clearances.
- Updated reports using workforce and SAM to track, analyze and report on accommodation.
- Efficient in using SAM, Workforce and all Microsoft Office programs.
- Monitored premises, checked in residents/visitors, updated logs and issued room keys for accommodation.
- Completed weekly audits for locker and key registers.
- Handled client correspondence and tracked records to foster office efficiency. e.g COVID Rat Test distribution to arriving residents.
Freight Handler
Linfox- Randstad, BHP
Hazelmere , WA
06.2021 - 02.2022
- Attached labels to finalized products before shipment
- Verified quantity and description of materials received by checking merchandise against packing list
- Shipped material and performed boxing, packing, labeling and preparation of related documents
- Organized products to streamline packing procedures
- Reached set KPI daily
- Used all aids safely and efficiently to prevent potential hazards and make sure to always have correct PPE
- Attach, pack and fill out correct paperwork for hazardous substances (Dangerous goods)
- Correct techniques when lifting heavy freight to prevent injuries
- Using SAP to receipt freight and send to site
- Follow and completed all training and safety procedures.
FIFO Leading Hand in Bar/Retail/Utility
Sodexo Campus Services
Tom Price , WA
11.2020 - 05.2021
- Carried out day-to-day duties accurately and efficiently
- Identified issues, analyzed information and provided solutions to problems
- Monitored all company inventory to ensure stock levels and databases were updated
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
- Served customers in a friendly, efficient manner following outlined steps of service
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Handled supplies and hazardous materials safely
- Kept work area clean, neat and well-stocked to maximize productivity
- Safely and effectively handled wide range of cleaning products and solutions
- Reduced opportunities for theft and trespassers by securing all entrances and exits
- Operated equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries
- Handled cash accurately and prepared nightly deposits
- Completed bar opening and closing procedures
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
- Trained new staff on all departmental procedures and provided assistance in finding necessary items and cleaning supplies
FIFO Full Time Housekeeper
Sodexo Campus Services
Cloudbreak Village , WA
01.2020 - 11.2021
- Helped assist on shift supervisor with end of day duties after hours
- When assigned trained new staff on all departmental procedures and provided assistance in finding necessary items and cleaning supplies
- Operated work vehicles such as golf buggies to pick up and dispatch linen and other necessities for Camp Village
- Linen shed duties included sorting, counting and dispatching linen, spotting for forklift driver and paperwork for truck days
- Worked in teams of about 20 staff members to service up to 270 plus rooms daily
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies
- Sanitized all surfaces, wiped down cabinets and swept and mopped floors
- Disposed of trash and recyclables each day to avoid waste buildup
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Operated equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries
- Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Accepted accountability for all assigned keys, master keys and radio
- Operated power equipment tools such as the Buffer for strip and sealing.
Retail Sales Assistant
Best&Less
Joondalup , WA
06.2014 - 12.2019
- Maintained adherence to all company protocols
- Monitored entrances, exits and fitting rooms for signs of theft
- Kept work areas clean and neat at all times
- Provided repeat customers with exceptional care and attention
- Prioritized and accomplished wide range of tasks each shift
- Worked collaboratively in team environment
- Operated a cash register for cash, check and credit card transactions
- Stocked and replenished merchandise according to store merchandising layouts
- Accepted and processed returns
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Identified potential shoplifters and alerted management
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms
- Followed merchandising guidelines to present visually appealing displays
- Mentored new sales associates to contribute to the store’s positive culture
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner
- Answered customer telephone calls promptly and in an appropriate manner
- Maintained established merchandising standards, including window, sales floor and promotional displays.
Cashier
Mcdonald’s
Wanneroo , WA
01.2011 - 10.2012
- Consistently provided friendly guest service and heartfelt hospitality
- Promptly and empathetically handled guest concerns and complaints
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Operated the drive-through window and sales register quickly and efficiently
- Maintained high standards of customer service during high-volume, fast-paced operations
- Verified that prepared food met all standards for quality and quantity
- Followed food safety procedures according to company policies and health and sanitation regulations
- Reported to each shift on time and ready to work
- Diligently restocked work stations and display cases.
Education
Cert I and II in Sport Coaching and Recreation -
John Forrest Secondary College
Morley, WA12.2013
High School Diploma - undefined
John Forrest Secondary
2013
Skills
- Dedicated Team Player
- Honest and Hard working
- Detail-oriented
- Adaptability and Responsiveness
- Building Customer Trust and Loyalty
- Verbal and Written Communication
- Calm and Professional Under Pressure
- Patient and Empathetic
- Proficiency in Microsoft Office
- Administrative and Office Support
- Team-Oriented and Cooperative
- Cultural Awareness and Sensitivity
Accomplishments
- Certificate I and II in Sport Coaching and Recreation
- RSA
- Approved Manager
- Working with children's card
- FMG and Rio Tinto Inducted
- Current C Class Manual driver's license
Professional Referees
NICOLLE STEWART
FIFO Assistant Village Manager
Jundunmunnah – Rio Tinto site, Tom Price, 6751
0457 342 156
TYNEIL CROFT-HITA
FIFO Housekeeping Supervisor
Cloudbreak FMG site, Pilbra, 6004
0456 583 737
Timeline
Administrative Assistant
Evolve Talent
12.2021 - Current
Freight Handler
Linfox- Randstad, BHP
06.2021 - 02.2022
FIFO Leading Hand in Bar/Retail/Utility
Sodexo Campus Services
11.2020 - 05.2021
FIFO Full Time Housekeeper
Sodexo Campus Services
01.2020 - 11.2021
Retail Sales Assistant
Best&Less
06.2014 - 12.2019
Cashier
Mcdonald’s
01.2011 - 10.2012
Cert I and II in Sport Coaching and Recreation -
John Forrest Secondary College
High School Diploma - undefined
John Forrest Secondary
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