Summary
Overview
Work History
Education
Skills
Further Experience
References
Timeline
Generic

Tiah Wihongi

Auckland

Summary

Highly determined and motivated I am well adjusted to working as part of a team yet am just as capable of working autonomously. I possess a solid background in customer service and take pride in my capabilities within any given workplace. I value personal growth and am eager to expand and learn in new environments.


Overview

6
6
years of professional experience

Work History

Sales Assistant

3 Wise Men
01.2022 - 01.2023
  • Independently managed solo shifts and workload.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Worked under clear time schedules while managing sales for large scale events

Senior Sales Assistant

QBD The Bookshop
01.2018 - 01.2022
  • Developed a deep understanding of the company''s product offerings to better serve clients and drive sales growth.
  • Managed a diverse team of junior sales assistants, providing coaching and professional development opportunities.
  • Analyzed sales data regularly, uncovering insights that informed future strategies for continuous improvement.
  • Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during the sales process.
  • Fostered an environment of teamwork among junior staff members, contributing to collective achievements within the department.

Waitress and Bartending

Lady Franklin Hotel
01.2017 - 01.2018
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Utilized strong multitasking skills to collaboratively work between all departments of staff while maintaining a high level of attention to detail.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.

Education

Bachelor of Arts -

University of Auckland
Auckland
01.2025

Skills

  • Complex Problem-Solving
  • Computer literacy
  • Excellent communication
  • Interpersonal skills
  • Time management
  • Adaptability

Further Experience

Administration

  • Sweet Leaf Tattoo


Customer Service

  • Cold Rock
  • Boost Juice
  • Subway

References

Emily Knight 

QBD The Bookshop - Former Manager

knighte1995@gmail.com


Hayley Hopkins

3 Wise Men - Manager

021 167 6017
newmarket@3wisemen.co.nz

Timeline

Sales Assistant

3 Wise Men
01.2022 - 01.2023

Senior Sales Assistant

QBD The Bookshop
01.2018 - 01.2022

Waitress and Bartending

Lady Franklin Hotel
01.2017 - 01.2018

Bachelor of Arts -

University of Auckland

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Tiah Wihongi