Work Preference
Summary
Overview
Work History
Skills
Timeline
Generic
Tiah Chrisitna Afamasaga
Open To Work

Tiah Chrisitna Afamasaga

BRISBANE,QLD

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Summary

Customer service specialist with experience in check-in and boarding management. Skilled in resolving inquiries using CRM software and handling luggage to enhance passenger travel experiences. Dedicated to providing high-quality service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Airline Customer Service Agent

Swissport
Brisbane Airport, QLD
10.2025 - Current
  • Provided customer support during check-in and boarding processes.
  • Resolved passenger inquiries and concerns efficiently and professionally.
  • Assisted with luggage handling and ensured proper tagging procedures.

Orchard Worker

Punchbowl
Waiuku , AKL
06.2012 - 06.2015
  • Cultivated and maintained healthy fruit trees in diverse orchard environments.
  • Operated tractors and other machinery for planting and harvesting tasks.
  • Assisted with pest management to protect crops from damage and disease.

Customer Care Representative

Signum
Auckland, AKL
06.2009 - 06.2011
  • Assisted customers with inquiries through multiple communication channels.
  • Resolved product issues by collaborating with team members and departments.
  • Documented customer interactions in the customer relationship management system.

Skills

  • Customer service
  • CRM software
  • Baggage services
  • Check-in procedures
  • Communication skills
  • Boarding management

Timeline

Airline Customer Service Agent

Swissport
10.2025 - Current

Orchard Worker

Punchbowl
06.2012 - 06.2015

Customer Care Representative

Signum
06.2009 - 06.2011
Tiah Chrisitna Afamasaga