Tiahn Luttick
Adelaide,SA
Summary
Experienced hospitality professional who has relocated to Adelaide for University. Strong background in efficiently managing food and beverage operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FRONT OF HOUSE
Naught Distillery
08.2024 - 02.2025
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Ran Gin Tastings efficiently with an expert knowledge
FOOD AND BEVERAGE ATTENDANT
The Grand Warrandyte
10.2024 - 02.2025
- Food and beverage attendant at award-winning pub
- Trained in all areas of bar service including pouring beer and wine, making cocktails and processing food orders
- Also trained in food running serving with ability to3 plate carry
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
SUPERVISOR
HOYTS
01.2022 - 10.2024
- Employee of the Month: Crew Members of the Month for November 2022
- LUX Employee of the Year for 2023
- Main roles included but not limited to:
- Handle cash, credit, or tab transactions with customers
- Coffee and drink making including standard as well as specialty and promotional cocktails
- Taking customer orders as well as delivering food and drink to customers seats
- Accurately reading and processing orders from order dockets onto POS
- Preparing a wide range of food orders including those with strict dietary requirements
- In charge of other team members tasks and responsibilities as well as break times and training
- Upselling and suggestive selling to customers
BARTENDER
Jaga Jaga Bar
02.2023 - 08.2024
- Cocktail Bar Bartender
- Experienced in a wide range of classic and specialty cocktails
- Bartender role is inclusive of supervisor responsibilities such as closing restaurant and money handling
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
CREW MEMBER
MCDONALDS
03.2020 - 10.2021
- Customer Service: Serve customers in a fast-paced high intensity environment with enthusiasm
- Employee of the month: Employee of the month August 2021
- Order Production: Produce Orders with a high degree of accuracy and precision
- Drive through management: Able to get cars through quickly while maintaining great service
- Team work: Work well with co-workers to ensure delivering quality experience
- Overnight experience: able to work without direction to a high standard
- Barista experience: 6 months experience making quality coffees in a fast paced environment
- Recognition for hard work: Recognition for hard work during employee appreciation month
Education
Bachelor of Science - Veterinary Bioscience
University of Adelaide
Adelaide, SA11-2027
High School Diploma -
Nossal High School
Berwick11.2019
Skills
- Customer service
- Complex Problem-solving
- Staff development
- Processes and procedures
- Coffee expertise
- New hire training
- Food running
- Beverage preparation
- Alcohol awareness
- Classic cocktails
Certification
- Responsible Alcohol Service Certification SITHFAB021
- Food Safety Certification SITXFSA101
- First Aid Certification HLTAID002
Timeline
FOOD AND BEVERAGE ATTENDANT
The Grand Warrandyte
10.2024 - 02.2025
FRONT OF HOUSE
Naught Distillery
08.2024 - 02.2025
BARTENDER
Jaga Jaga Bar
02.2023 - 08.2024
SUPERVISOR
HOYTS
01.2022 - 10.2024
CREW MEMBER
MCDONALDS
03.2020 - 10.2021
- Responsible Alcohol Service Certification SITHFAB021
- Food Safety Certification SITXFSA101
- First Aid Certification HLTAID002
Bachelor of Science - Veterinary Bioscience
University of Adelaide
High School Diploma -
Nossal High School
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