Tiahn Myles
Brisbane,QLD
Summary
Dynamic and adaptable professional with proven expertise in beverage preparation and exceptional customer service. Excelled at Astor Hotel by enhancing customer loyalty through personalized recommendations and resolving complaints effectively, showcasing strong multitasking and an engaging personality. With a friendly and approachable nature to ensure a positive and remarkable customer experience. Demonstrated reliability and cleanliness, contributing to a positive and efficient work environment.
Overview
5
5
years of professional experience
Work History
Food and Beverage Attendant
Astor Hotel
11.2023 - 02.2025
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Customized food and beverage options to accommodate special dietary requirements, increasing customer loyalty.
- Displayed expert knowledge of various spirits, beers, wines, and cocktails to provide personalized recommendations based on customer preferences.
- Operated espresso machines and commercial coffee brewers to create beverages.
Store Team Member
Woolworths
04.2020 - 01.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Followed inventory management and loss prevention policies to minimize shrink in store.
Education
Bachelor of Behavioural Science And Business -
Queensland University of Technology
Brisbane, QLD01-2029
High School Diploma -
Trinity Anglican College
Thurgoona, NSW11-2023
Skills
- Adaptability under pressure
- Reliability and punctuality
- Beverage preparation
- Customer service
- Strong multitasking
- Engaging personality
- Cleanliness and hygiene
Timeline
Food and Beverage Attendant
Astor Hotel
11.2023 - 02.2025
Store Team Member
Woolworths
04.2020 - 01.2024
Bachelor of Behavioural Science And Business -
Queensland University of Technology
High School Diploma -
Trinity Anglican College
Similar Profiles
Thi Thao VUThi Thao VU
Cleaner at Astor HotelCleaner at Astor Hotel
Thalya MichaThalya Micha
Production Supervisor at Astor Chocolate Inc.Production Supervisor at Astor Chocolate Inc.
MUHAMMAD ATIF SHARIFMUHAMMAD ATIF SHARIF
Environmental Field Office Manager at 2290 Boston/Astor CorpEnvironmental Field Office Manager at 2290 Boston/Astor Corp