Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiam Hosseini

Coburg North,VIC

Summary

Organised, efficient phlebotmist and disability support worker with 5+ experience assisting with medical tasks as well as supporting cliental in the disability sector. Successfully manages high volume workloads in rapidly changing environments.

Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Disability Support Worker

We Care Providers
11.2022 - Current
  • Assist daily/weekly with patients with dressing, grooming, feeding needs as well as social physical and mental needs to help overcome and adapt to their mobility restrictions and or limits
  • Work with family, health care providers, therapists, and other social workers to ensure all clients' emotional and health needs are met, helping improve clients' health conditions.

Keep accurate records for client files and handled related paperwork

  • Conducted regular assessments to identify and address evolving client requirements and preferences.
  • Applied conflict resolution techniques to manage and de-escalate challenging behaviors.
  • Used assistive communication devices to facilitate effective interaction between clients and caregivers.
  • Implemented scheduling software to manage daily activities and appointments for clients.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.

Sweet Treats By Tee
01.2019 - Current
  • Company Overview: Self-Made and Managed Business
  • Sweet and treat boxes, bags, fillable numbers and letters
  • Manage social media accounts
  • Attend market stalls and charity events
  • Manage profit and loss accounts and banking
  • Self-Made and Managed Business

Phlebotomist

Australian Clinical Laboratories
10.2018 - Current
  • Extracting and collecting blood for pathology testing in acute and precise manner
  • This includes keeping meticulous records for every patient
  • Labelling blood, urine, swabs and other patient samples
  • Collecting and conducting supervised/unsupervised urine drug screens
  • Communicating with doctors and medical staff regarding requested tests and patient information
  • Displayed high level of empathy, communication and customer service and used discretion when performing duties
  • Prepare samples for delivery by courier to a laboratory
  • Provided clear instructions to patients regarding aftercare procedures to prevent complications.
  • Applied venipuncture techniques to collect blood samples from patients of all ages.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

waitress

Italian Social Club
02.2013 - 11.2015
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Performed management duties such as - floor and seating plans for over 400+ patrons, special dietary requirements
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk in business

Southern Restaurants - KFC
01.2010 - 01.2014
  • Provide hospitality in a professional and friendly manner
  • Maintain high standards of customer service at all times
  • Operate and process different payment methods
  • Prepare and distribute fast food items
  • Prepare and cook ingredients

Education

Certificate III - Individual Support

ITHEA
Online - Melbourne

Skills

  • Daily living assistance
  • Problem-solving
  • Housekeeping and meal preparation
  • Personal care
  • Independent living support
  • Relationship building
  • Disability awareness
  • Documentation skills
  • Documentation and reporting
  • Incident reports
  • Disability services
  • Mobility support
  • Meal planning
  • Computer skills
  • Health and safety
  • Individual support plans
  • Transportation assistance
  • Team leadership
  • Client transportation
  • Elderly care
  • Medication organization
  • Feeding assistance
  • Grooming support

Certification

NDIS workers screening check

Working with children’s check

Drivers license

Timeline

Disability Support Worker

We Care Providers
11.2022 - Current

Sweet Treats By Tee
01.2019 - Current

Phlebotomist

Australian Clinical Laboratories
10.2018 - Current

waitress

Italian Social Club
02.2013 - 11.2015

Southern Restaurants - KFC
01.2010 - 01.2014

Certificate III - Individual Support

ITHEA
Tiam Hosseini