Tiamo-Lee Robertson
Agnes Water,QLD
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Leader
Aerones
03.2024 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs on robotics quickly by leveraging strong diagnostic skills and attention to detail.
- Managed project timelines effectively, meeting or exceeding deadlines consistently while maintaining high-quality standards.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Replaced worn or broken parts on Robotics and equipment.
- Improved turbine performance by conducting regular internal blade inspections.
- Organized turbine data for testing, research and analysis.
- Knowledge and Understanding on various Wind Turbine Generator models & systems working on a variety of sites over Australia including GE Vernova, Vestas, Worley.
- FIFO Role used to working for long periods of time.
- Daily reporting and Data Analysis.
- Adhered to all safety protocols during work at height activities, ensuring proper use of fall protection equipment and adherence to rescue plans.
- Maximized repair quality through meticulous attention to detail when assessing damage and selecting appropriate methods for restoration from internal inspections.
Sales Assistant
Australian Sports Nutrion
08.2023 - 03.2024
- Increased sales revenue through effective product promotion and personalized recommendations.
- Demonstrated excellent communication skills when presenting product features and benefits to potential customers.
- Managed cash transactions accurately while maintaining a friendly demeanour during high-traffic periods.
- Boosted customer satisfaction by providing knowledgeable advice on sports supplements and apparel.
- Enhanced brand awareness by managing and executing strategic marketing campaigns.
- Understanding of POS system to enter orders, process payments and issue receipts & EOD banking.
Cafe Manager
Fit Life Smoothie N Snack Bar
08.2020 - 08.2023
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Kept cafe and staff in full compliance with health and safety standards.
Barista Shift Supervisor
Spinnaker Park Cafe
03.2018 - 08.2020
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Cleaner
Diamond Shine Cleaners
07.2016 - 03.2018
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
Barista
Holidays Cafe
04.2014 - 07.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Rosedale State School
Rosedale, QLD11-2014
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Complex Problem-Solving
- Analytical Thinking
- Safety processes and procedures
Certification
- Queensland Driver's License
- GWO Basic Safety Training
- Work safely at Heights
- Provide First Aid
- GWO Advanced Rescue Training
- Confined Space Entry
- Construction White Card
- Operation of Ladder guided systems (HAILO)
- High Voltage & Fire Awareness
- Basic Barista Short Course
- Cert III in Hospitality
Timeline
Team Leader
Aerones
03.2024 - Current
Sales Assistant
Australian Sports Nutrion
08.2023 - 03.2024
Cafe Manager
Fit Life Smoothie N Snack Bar
08.2020 - 08.2023
Barista Shift Supervisor
Spinnaker Park Cafe
03.2018 - 08.2020
Cleaner
Diamond Shine Cleaners
07.2016 - 03.2018
Barista
Holidays Cafe
04.2014 - 07.2016
- Queensland Driver's License
- GWO Basic Safety Training
- Work safely at Heights
- Provide First Aid
- GWO Advanced Rescue Training
- Confined Space Entry
- Construction White Card
- Operation of Ladder guided systems (HAILO)
- High Voltage & Fire Awareness
- Basic Barista Short Course
- Cert III in Hospitality
High School Diploma -
Rosedale State School
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