Tiana Bou Melhem
Merrylands,NSW
Summary
I have years of experience working with a wide range of individuals across various workplaces and supervising them. I have contributed to numerous successful outcomes in all workplaces, which has increased my willingness to take on greater responsibility. No workplace has been difficult for me to adapt to due to my years of work experience and my willingness to take on new tasks
Overview
2
2
Languages
5
5
years of professional experience
Work History
Scheduling Assistant
EME Roofing
Silverwater
11.2025 - Current
- Coordinated daily schedules for roofing projects and field teams, ensuring on-time project execution.
- Managed calendars for multiple departments to streamline scheduling processes.
- Monitored personnel and resource availability, adjusting schedules to maintain workflow continuity.
- Tracked project timelines and resource allocations, contributing to optimized scheduling processes.
- Communicated scheduling changes and project updates to customers for enhanced transparency.
- Identified potential issues by proactively reviewing existing schedules before they arose.
Waitress
Smokehouse
Granville
05.2025 - 10.2025
- Delivered exceptional service in fast-paced dining settings to enhance customer experience.
- Accurately processed orders, ensuring prompt and efficient delivery.
- Resolved inquiries and complaints promptly to enhance customer satisfaction.
- Collaborated with kitchen staff to maintain seamless service operations.
- Handled cash transactions, ensuring accuracy and security in payment processing.
- Trained new staff on service standards to maintain operational consistency.
Waitress Supervisor
Villaggio
Merrylands
12.2021 - 06.2025
- Oversaw waitstaff to ensure delivery of high-quality customer service and satisfaction.
- Supervised daily operations of dining area and staff activities, enhancing overall efficiency.
- Trained new waitstaff on service standards and menu knowledge to enhance performance.
- Managed customer seating arrangements during peak hours, improving service flow.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Monitored cash register operations for accuracy in transaction processing during shifts.
- Performed opening and closing duties, including setting up dining areas and cleaning equipment.
Children's Entertainer
Kids Pamper Parties
Sydney
09.2021 - 04.2024
- Performed interactive games and activities to entertain children during events.
- Collaborated with parents to customize party themes and activities for children.
- Developed creative crafts and activities for children to enhance their enjoyment.
- Maintained safety standards during events, ensuring a secure environment for participants.
Education
High School Diploma -
Maronite College of The Holy Family
Harris Park09-2024
Skills
- Scheduling software proficiency
- Scheduling coordination
- Schedule accuracy
- Schedule and time management
- Multitasking efficiency
- Efficiency optimization
- Resource management
- Calendar management
- Team collaboration
- Effective communication
- Client communication
- Conflict resolution
- Onboarding new staff
- Strong work ethic
Languages
English
Full Professional
Arabic
Professional
Timeline
Scheduling Assistant
EME Roofing
11.2025 - Current
Waitress
Smokehouse
05.2025 - 10.2025
Waitress Supervisor
Villaggio
12.2021 - 06.2025
Children's Entertainer
Kids Pamper Parties
09.2021 - 04.2024
High School Diploma -
Maronite College of The Holy Family