Tiana Camilleri

Mcdonalds

06.2022 - Current

Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
Recognized for outstanding customer service skills, consistently receiving positive feedback from customers and management alike.
Contributed to the development of new employees through comprehensive onboarding processes, including hands-on training and mentoring.
Provided excellent problem-solving skills to troubleshoot equipment malfunctions or other operational issues promptly.
Increased upselling success, carefully explaining menu specials and promotions to customers.
Encouraged team spirit and cooperation through regular motivational meetings and feedback sessions.
Maintained high standards of cleanliness and hygiene, ensuring compliance with health and safety regulations.
Improved safety record, leading safety drills and educating staff on emergency procedures.
Provided coaching and mentoring to employees.

Summary