Tiana Casey

Developed and executed marketing campaigns to enhance brand visibility and engagement.

• Collaborated with cross-functional teams to align product launches with brand strategy.
• Managed social media platforms, creating content that increased audience interaction.
• Coordinated promotional events to boost brand awareness and customer loyalty.
• Planned and coordinated brand events from concept through to delivery, ensuring a cohesive and memorable customer experience
• Wrote and produced EDMs and marketing copy across digital channels, maintaining a consistent and on-brand tone.
• Cultivated partnerships with influencers to expand reach and enhance brand reputation.
• Conducted thorough market research to identify emerging trends, informing future marketing strategies and product development direction.
• Implemented strategic partnerships with complementary brands, expanding reach and generating new revenue streams.
• Established strong relationships with key industry influencers, enhancing the company's reputation within the market.
• Increased social media presence through creative content creation and targeted ad campaigns, resulting in higher user engagement levels.
• Handle card transactions through a POS system.

• Managed property maintenance operations to ensure optimal tenant satisfaction and compliance with regulations.
• Supported the PM Director with scheduling, appointments, and ad hoc needs to ensure smooth daily operations.
• Coordinated lease agreements and renewals, fostering positive relationships with tenants and landlords.
• Implemented preventive maintenance programs, reducing service disruptions and enhancing property value.
• Collaborated with vendors and contractors to negotiate service agreements, optimising cost-effectiveness of services provided.
• Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
• Implemented proactive maintenance schedules to minimise costly repairs or replacements in the future.
• Coordinated with legal counsel on lease agreements, evictions, and other property-related matters as needed.

• Welcomed and seated guests, providing a warm and attentive front-of-house experience.
• Took food and beverage orders and delivered them accurately and efficiently.
• Maintained strong product knowledge across a rotating tap list of craft beers and beverages.
• Supported a fast-paced, high-volume service environment.
• Collaborated with kitchen and bar teams to ensure smooth service flow.
• Assisted with opening and closing procedures.
• Prepared and served a range of alcoholic and non-alcoholic beverages.
• Managed bar set-up, breakdown and cleanliness throughout service.
• Handled cash and card transactions accurately via POS systems.

• Co-founded and built the cafe from the ground up, leading the interior design and fit-out with a self-developed creative vision.
• Created all original recipes in-house, including a full baked goods range produced daily from scratch.
• Grew a wholesale food operation, supplying products to external cafes and expanding the brand's reach beyond the shopfront.
• Worked hands-on in the kitchen as a cook, maintaining quality and consistency across all food and beverage offerings.
• Managed inventory, supplier relationships, and produce ordering to keep operations running smoothly.
• Built and nurtured a strong local community through authentic Instagram engagement and in-person hospitality.
• Hired, managed, and rostered a team of employees, fostering a positive and supportive workplace culture (I still remain friends with many of our employees and customers to this day).
• Was an all-rounder through and through - supported a fast-paced, high-volume service environment. Assisted with opening and closing procedures.
• Handled cash and card transactions via a POS system.

• Administered medications and treatments according to veterinary protocols.
• Assisted in surgical procedures, ensuring sterile environments and optimal patient care.
• Monitored vital signs during anesthesia, alerting veterinarians to any changes.
• Educated pet owners on post-operative care and preventive health measures.
• Maintained accurate medical records for efficient patient care and treatment followup.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Reduced stress levels of hospitalised animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.