Tiana Cowled
Summary
Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success and boost sales. Excellent analytical, organizational and decision-making abilities.
Overview
7
7
years of professional experience
Work History
Marketing Coordinator
The Bower Tree
03.2023 - Current
- Planned and executed internal and external marketing events.
- Boosted brand awareness using targeted customer demographics with social, print, and email campaigns.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Researched, monitored and analyzed market trends, customer insights and competitors to make strategic decisions.
Marketing Coordinator
Invisible Orthodontics
02.2022 - 03.2023
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
- Answered general marketing department inquiries by email, phone and mail.
- Coordinated creation of videos, social media posts and other marketing collateral.
Social Media Manager
Invisible Orthodontics
09.2021 - 02.2022
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Dental Assistant
Pacific Smiles Dental
01.2020 - 09.2021
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
Sales Assistant
House Of Gelato
11.2016 - 01.2020
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Input credit and debit card payments in POS system to complete purchases.
- Maintained records related to sales, returns and inventory availability.
Marketing Intern
Fitness And Lifestyle Group
01.2019 - 06.2019
- Contributed to mock-ups, email campaigns and social media content.
- Shadowed professionals in different situations to increase marketing knowledge.
- Proofread marketing collateral ahead of printing to eliminate errors.
Education
Bachelor of Business Marketing -
The University Of The Sunshine Coast
Sunshine Coast, QLD02.2023
Skills
- Computer Proficiency
- Microsoft Office
- Campaign Development
- Public Relations
- Marketing Analytics
- Digital Marketing
- Content Writing
- Social and New Media
- Evaluation of Marketing Campaigns
Timeline
Marketing Coordinator
The Bower Tree
03.2023 - Current
Marketing Coordinator
Invisible Orthodontics
02.2022 - 03.2023
Social Media Manager
Invisible Orthodontics
09.2021 - 02.2022
Dental Assistant
Pacific Smiles Dental
01.2020 - 09.2021
Marketing Intern
Fitness And Lifestyle Group
01.2019 - 06.2019
Sales Assistant
House Of Gelato
11.2016 - 01.2020
Bachelor of Business Marketing -
The University Of The Sunshine Coast
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