Tiana Graham
Perth, Ellenbrook
Summary
Proven to excel in fast-paced environments, demonstrated at Weir Minerals by enhancing order accuracy and meeting tight deadlines. Skilled in customer service and problem-solving, I bring a friendly, positive attitude and a keen attention to detail, contributing significantly to team success and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Warehouse Stores Personnel
Weir Minerals
02.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Receptionist/Personal Assistant
24/7 Power Fitness
11.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Picker Packer
Coles Distribution Centre
12.2021 - 11.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Crew Member
McDonald's
07.2021 - 11.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cafe Assistant
The Coffee Club
05.2019 - 10.2019
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
Babysitter
Amber Fitzell
03.2016 - 03.2018
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Illawarra Sports High School
Sydney, NSW2019
Student -
Ellenbrook Secondary College
Perth, WA2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Timeline
Warehouse Stores Personnel
Weir Minerals
02.2024 - 11.2024
Receptionist/Personal Assistant
24/7 Power Fitness
11.2022 - 07.2023
Picker Packer
Coles Distribution Centre
12.2021 - 11.2022
Crew Member
McDonald's
07.2021 - 11.2021
Cafe Assistant
The Coffee Club
05.2019 - 10.2019
Babysitter
Amber Fitzell
03.2016 - 03.2018
Illawarra Sports High School
Student -
Ellenbrook Secondary College
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