Tiana Kerr
Brisbane,QLD
Summary
Dedicated professional with strong communication and multitasking skills. Experienced in food safety and customer service, consistently maintaining high standards in food preparation and sanitation.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
2015
2015
years of post-secondary education
Work History
Handmade food co
Food manufacturing/ warehouse operations
Caboolture, QLD
01.2025 - 09.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prepared food items following health and safety guidelines.
- Assisted in inventory management and stock rotation procedures.
- Maintained cleanliness of workstations and dining areas.
- Operated kitchen equipment safely and effectively.
- Collaborated with team members to ensure smooth service flow.
- Monitored food temperatures to ensure quality standards were met.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Cleaning/Trolley
Coles Services
Caboolture, Qld
09.2025 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Support Facilitator
Calyx Care
Caboolture, Qld
01.2024 - 01.2025
- Facilitated communication between clients and care teams to ensure service delivery.
- Coordinated scheduling of appointments for clients with support staff and providers.
- Developed training materials for new staff to enhance service knowledge.
- Monitored client feedback to improve service quality and responsiveness.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained cleanliness in assigned areas following health and safety standards.
- Disposed of waste materials according to company guidelines and regulations.
Staff Member
Mcdonalds Franchise
Albion, Qld
05.2014 - 07.2017
- Provided excellent customer service in a fast-paced restaurant environment.
- Operated kitchen equipment to prepare food items according to standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Managed cash register operations while maintaining accurate cash drawers.
- Trained new cashiers on operational procedures and customer service best practices.
- Greeted customers and provided friendly customer service.
- Prepared food items following health and safety guidelines.
- Maintained cleanliness of workstations and dining areas.
- Collaborated with team members to ensure smooth service flow.
- Operated kitchen equipment safely and effectively.
- Served customers promptly and addressed their needs politely.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Education
Kedron State High School
Kedron, QldSkills
- Food safety
- Inventory management
- Customer service
- Equipment operation
- Sanitation procedures
- Task prioritization
- Communication skills
- Time management
- Active listening
- Multitasking
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Affiliations
- Completed my certificate 3 in indivigual support
Timeline
Cleaning/Trolley
Coles Services
09.2025 - 01.2026
Handmade food co
Food manufacturing/ warehouse operations
01.2025 - 09.2026
Support Facilitator
Calyx Care
01.2024 - 01.2025
Staff Member
Mcdonalds Franchise
05.2014 - 07.2017
Kedron State High School