Results-driven Assistant Manager with experience in training and motivating teams, overseeing daily operations, and resolving customer complaints while maintaining professionalism. Skilled in safe food handling and sanitation procedures, with a comprehensive understanding of kitchen safety. Committed to delivering excellent customer service and managing multiple tasks in a fast-paced environment.
• Trained new employees in product knowledge, customer protocols, cash handling procedures and safety regulations.
• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
• Helped oversee the daily operations of the store, managing staff and inventory.
• Practiced proper food handling techniques to ensure safety and quality standards were met.
• Developed a comprehensive understanding of the fundamentals of kitchen safety, sanitation and food handling procedures.