Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiana Kore

Albion Park,NSW

Summary

Results-driven Assistant Manager with experience in training and motivating teams, overseeing daily operations, and resolving customer complaints while maintaining professionalism. Skilled in safe food handling and sanitation procedures, with a comprehensive understanding of kitchen safety. Committed to delivering excellent customer service and managing multiple tasks in a fast-paced environment.

Overview

2025
2025
years of professional experience

Work History

Assistant Manager

Golden Roast
05.2021 - Current

• Trained new employees in product knowledge, customer protocols, cash handling procedures and safety regulations.

• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

• Helped oversee the daily operations of the store, managing staff and inventory.

• Practiced proper food handling techniques to ensure safety and quality standards were met.

• Developed a comprehensive understanding of the fundamentals of kitchen safety, sanitation and food handling procedures.

Volunteer

Kidz Wish Foundation
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events.
  • Implemented positive behaviour support strategies when required to manage challenging behaviours.

Shop Assistant

Sneaky Burger
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Education

High School Certificate -

Illawarra Sports High School
Berkeley
10.2020

Skills

  • Store maintenance
  • Project management abilities
  • Upselling strategies
  • Team motivation

Timeline

Assistant Manager

Golden Roast
05.2021 - Current

Volunteer

Kidz Wish Foundation

Shop Assistant

Sneaky Burger

High School Certificate -

Illawarra Sports High School
Tiana Kore