TIANA MAUCERI
Sydney,Australia
Summary
Organized and dependable professional, succesful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals, whilst being passionate and hardworking in completing daily tasks. Background in management with warehousing and customer service. Superb knowledge of communication skills and ability to work collaboratively as an individual or with a team outside standard working hours. Willing to relocate.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Team Leader
BABYBOO FASHION
05.2023 - Current
- Supervised warehouse operations by managing employees up to 35 employees during shifts.
- Increased accuracy in order fulfillment by closely monitoring team performance and addressing issues promptly.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Extensive skills using WMS Connect, PeopleVox, Shopify & Excel.
- Inbound & Outbound experience and knowledge of processes.
Junior Manager
MCDONALDS
10.2019 - 04.2023
- Worked in multiple departments such as customer service, barista, cashier and running shift. Became Crew Trainer and Junior Managemener.
- Worked with crew members of all ages and worked together to create a collaborative work environment, whilst displaying efficiency to complete tasks under set time frames
- Took part in special days such as Mchappy day, creating a fun engaging environment whilst maintaining all daily regulations were adhered to and professionalism was not dropped
- Followed WHS guidelines and procedures daily and would introduce them to all new employees when training them
- Developed proactive and enthusiastic customer service skills whilst working as an individual and within a team to achieve common goals in a fast paced environment
Education
High School Diploma -
The Ponds High School
NSW09-2022
Skills
- Time management
- Effective communication
- Problem-solving abilities
- Multitasking and organization
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Hospitality industry experience
- Order picking, packing & shipping
Accomplishments
Crew Member of the year 2020 at Rouse Hill McDonalds.
Employee of the quarter at Babyboo Fashion 2024.
Certification
- First Aid Certificate - completed October 2024
- Certificate 3 in Retail
- Certificate 3 in Hospitality
- Responsible service of Alcohol (RSA)
Timeline
Warehouse Team Leader
BABYBOO FASHION
05.2023 - Current
Junior Manager
MCDONALDS
10.2019 - 04.2023
- First Aid Certificate - completed October 2024
- Certificate 3 in Retail
- Certificate 3 in Hospitality
- Responsible service of Alcohol (RSA)
High School Diploma -
The Ponds High School
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