Summary
Overview
Work History
Education
Certification
references
Timeline
Generic

TIANA PILLAY

Kew,VIC

Summary

I am a hard working well established employee, i am great at working fast paced and in challenging environments, i am eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain casual or part-time positions professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Causal Supervisor

Betty's Burgers & Concrete
11.2022 - 10.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.

crew member

Mcdonald, Restaurant
10.2019 - 10.2022


  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.

Education

MLC -

Methodist Ladies Collage
10.2021

Certification

certificate II hospitality: 02379 (including RSA)

certificate II kitchen operations: 02375

references

Felicity Le, People Performance Manager- Mcdonald's kew

email:  felicitylemcd@gmail.com

ph:  0455880038 ]

Samantha Duncomb- General Manager, Betty's Burger Doncaster

email: samantha.duncomb@bettysburgers.com.au 

ph: 0422 434 682


Timeline

Causal Supervisor

Betty's Burgers & Concrete
11.2022 - 10.2023

crew member

Mcdonald, Restaurant
10.2019 - 10.2022

MLC -

Methodist Ladies Collage

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TIANA PILLAY