TIANA PILLAY
Kew,VIC
Summary
I am a hard working well established employee, i am great at working fast paced and in challenging environments, i am eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain casual or part-time positions professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Causal Supervisor
Betty's Burgers & Concrete
11.2022 - 10.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
crew member
Mcdonald, Restaurant
10.2019 - 10.2022
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Education
MLC -
Methodist Ladies Collage
10.2021
Certification
certificate II hospitality: 02379 (including RSA)
certificate II kitchen operations: 02375
references
Felicity Le, People Performance Manager- Mcdonald's kew
email: felicitylemcd@gmail.com
ph: 0455880038 ]
Samantha Duncomb- General Manager, Betty's Burger Doncaster
email: samantha.duncomb@bettysburgers.com.au
ph: 0422 434 682
Timeline
Causal Supervisor
Betty's Burgers & Concrete
11.2022 - 10.2023
crew member
Mcdonald, Restaurant
10.2019 - 10.2022
MLC -
Methodist Ladies Collage