TIANA RANDALL
Summary
Versatile and highly motivated team member with expertise in logistics management, team leadership, and customer service, developed through working in warehouse operations and event management. Adept at ensuring operational efficiency through accurate order processing, inventory control and adherence to safety protocols. Proven ability to train and supervise staff, resolve issues quickly and manage time effectively in fast-paced environments. Committed to applying these strengths to contribute to the success of a mining operation.
Overview
6
6
years of professional experience
Work History
Warehouse Manager / Forklift Operator
Ceramicraft / Shed & Shelving
03.2023 - Current
- Loading trucks and couriers.
- Operating forklifts accurately.
- Picking and packing online orders
- Unloading containers
- Providing customer service when interacting with drivers during pick-ups and deliveries.
- Prompt dispatch of daily orders
- Prepared shipments for safe transportation by securely strapping & wrapping pallets and labelling accordingly.
- Maintaining organisation of the warehouse
- Worked closely with supervisors to address any concerns or issues related to daily operations..
- Processed invoices and payments for dispatched orders.
- Using software to process orders efficiently
- Training staff
Event Officer
Dino Land
12.2020 - 09.2022
- Co-ordinated event setup and teardown,
- Opening and closing the venue
- Processing transactions and providing customers with tickets, merchandise and receipts through FOH
- Supervising children
- Addressing customer needs and resolving concerns
- Maintained energy and enthusiasm in a fast-paced environment
- Ensuring that facilities were handled appropriately
- Disinfecting equipment between each session to ensure clean surfaces
- Trained and supported team members
- Report issues regarding the discovery zone.
Traineeship
Harmony Primary School
03.2021 - 09.2021
- School-based traineeship work placement with Harmony Primary School
- Working with students in a year 2 classroom to help them master learning concepts and complete projects.
- Support for the lead teacher to supervise and enforce instructions and rules,
- assist to manage activities and distribute materials to support classroom needs and the individual student needs.
Store Team Member
Domino's Pizza
02.2019 - 09.2019
- Welcomed customers and provided quick and attentive service
- Performed cash register operations to process and receive payments and issue change
- Entered orders into computer system
- Answered constant flow of customer calls
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized,
- Prepared food according to standard recipes and customer requests.
Education
WACE -
Lakeland Senior High School
South Lake, WA09.2021
Certificate II in Community Services -
Fremantle Group Training
Fremantle, WA09.2021
Certificate III in Process Manufacturing -
Insight Training
Rockingham, WA03.2023
Skills
- Quick learner
- Strong work ethic
- Goal-Oriented
- Excellent Time Management
- Punctual and Reliable
- Logistics Management
- Reporting and Correspondence
- Health and Safety focused
- Cleaning and Organization
- Forklift Operations
- Customer Service
References
GREG PROSSER, Head of learning area, 94123100, greg.prosser@education.wa.edu.au
RURI KONISHI, Animatronic Engineering, 0415206561, ruri@animatronicengineering.tv
BRENDA FARR, Ceramicraft / Shed & Shelving, 0422086141, brenda@ceramicraft.com.au
Licences
- C class drivers licence
- LF licence to perform high risk work
Timeline
Warehouse Manager / Forklift Operator
Ceramicraft / Shed & Shelving
03.2023 - Current
Traineeship
Harmony Primary School
03.2021 - 09.2021
Event Officer
Dino Land
12.2020 - 09.2022
Store Team Member
Domino's Pizza
02.2019 - 09.2019
WACE -
Lakeland Senior High School
Certificate II in Community Services -
Fremantle Group Training
Certificate III in Process Manufacturing -
Insight Training
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