Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiana Salmon

Brighton East,VIC

Summary

Hardworking and passionate job seeker with strong organizational skills that is eager to learn. I am a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As well as, a bubbly outgoing person that loves to positively interact with customers and employees alike in a store environment, ensuring a happy and healthy work space.

Overview

5
5
years of professional experience

Work History

Supermarket Employee

Brighton Grocer
03.2021 - 03.2024
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.

Barista Trainee

Açai Bros
06.2023 - 09.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Veterinary Receptionist and Assistant

Middle Brighton Veterinary Clinic
05.2019 - 02.2021
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Helped patients complete necessary medical forms and documentation.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owner animal health questions and advised on best care practices.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Maintained current and accurate medical records for patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Invoiced patients accurately in line with charging guidelines.
  • Printed prescription requests and queries in compliance with practice protocol.
  • Entered data from pet records and office visits into computer system.

Casual Team Member

Boost Juice
11.2018 - 12.2019
  • Monitored and verified all merchandise was properly priced and labeled.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Cleaned, scrubbed and sanitized sales floor and back storage areas to meet regulatory and group guidelines governing safety and cleanliness.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

High School Diploma -

St Leonard’s College
Melbourne, VIC
11.2020

Skills

  • Store Layouts
  • Food Safety Understanding
  • Customer Satisfaction
  • Customer Needs Assessments
  • Critical Thinking
  • Service Quality
  • Front Desk Operations
  • Reminder Calls
  • Appointment Scheduling
  • Creative Solutions
  • Adaptable and Flexible
  • Customer Inquiries
  • Customer Service

Timeline

Barista Trainee

Açai Bros
06.2023 - 09.2023

Supermarket Employee

Brighton Grocer
03.2021 - 03.2024

Veterinary Receptionist and Assistant

Middle Brighton Veterinary Clinic
05.2019 - 02.2021

Casual Team Member

Boost Juice
11.2018 - 12.2019

High School Diploma -

St Leonard’s College

Similar Profiles

CREATE PROFILE
Tiana Salmon