Tiana Trajcevska
Makeup Artist
Kirrawee,NSW
Summary
Proactive Assistant Receptionist, Hairstylist and Makeup Artist with experience in client retention and personalized services. Skilled in appointment scheduling, customer issue resolution, and maintaining hygienic workspaces. Strong background in sales, product knowledge, creative skills and team collaboration, bringing exceptional customer service and organization to every role.
Overview
4
4
years of professional experience
Work History
Assistant Receptionist
Sheshwarz
01.2023 - Current
- Increased client retention by providing exceptional customer service during check-in and check-out processes.
- Assisted with appointment scheduling for clients, improving overall office organization and time management.
- Assisted in resolving client issues by listening attentively to their concerns and connecting them with appropriate resources within the company.
- Confirmed appointments, communicated with clients, and updated client records.
Makeup Artist
Sheshwarz
09.2021 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Demonstrated and explained use of different beauty products to educate customers.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Hairstylist
Sheshwarz
09.2021 - Current
- Developed loyal following of clients by providing high-quality services.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Built rapport with clients to understand their style preferences and hair care routines.
- Increased client base with innovative hairstyling techniques and trends.
Retail Sales Associate
Sheriton Shoes
09.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Business Admin. - Marketing & Management
University of Wollongong
Sydney, NSW04.2027
Certificate II - Make-Up
TAFE
Gymea, NSW09.2023
Skills
- Strong Organization
- Customer service expertise
- Scheduling appointments
- Makeup product knowledge
- Sales and Upselling
- Skincare knowledge
Additional Information
Age - 19
Work - casual makeup artist & hairstylist
Availabilities - Tuesday to Friday
Timeline
Assistant Receptionist
Sheshwarz
01.2023 - Current
Retail Sales Associate
Sheriton Shoes
09.2022 - 02.2023
Makeup Artist
Sheshwarz
09.2021 - Current
Hairstylist
Sheshwarz
09.2021 - Current
Bachelor of Business Admin. - Marketing & Management
University of Wollongong
Certificate II - Make-Up
TAFE
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