Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tiana Tran

Summary

Dynamic and results-driven professional with experience as a Fast Food Team Leader at Hungry Jack's, excelling in staff training and development. Proven ability to enhance customer satisfaction through effective complaint handling and team motivation, ensuring a safe and efficient environment. Committed to maintaining food safety standards while fostering strong relationships with both staff and customers.

Overview

1
1
year of professional experience

Work History

Fast Food Team Leader

Hungry Jack's
04.2024 - Current
  • Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
  • Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
  • Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
  • Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.

Childcare Assistant

Busy Bee Daycare
06.2024 - 07.2024
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.

Education

High School Diploma -

Ashdale Secondary College
Perth, WA
10-2026

Skills

  • Team motivation

  • Complaint handling

  • Staff training and development

  • Food safety

Languages

Vietnamese
Native or Bilingual

Timeline

Childcare Assistant

Busy Bee Daycare
06.2024 - 07.2024

Fast Food Team Leader

Hungry Jack's
04.2024 - Current

High School Diploma -

Ashdale Secondary College

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Tiana Tran