Tiana Delgado

• Met customer needs through polite, friendly and attentive service.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Helped customers complete purchases, locate items, and join reward programs.

• Finished all tasks and job duties, adhering to deadlines to avoid delays.
• Assisted customers in selecting appropriate shipping services based on their needs, resulting in increased revenue.
• Maintained a well-organized work environment to facilitate efficient operations and customer service.
• Safeguarded confidential information by adhering to strict privacy policies when handling sensitive customer data.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.

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• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.