Tianchen Wang
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team Member position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Product Specialist
Li Auto
Shenyang, China
10.2021 - 02.2023
- Introduce various functions of the electric vehicles of Li auto to customers professionally and help them choose suitable products.
- Continually expanded knowledge of Li auto product line.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Trained and provided coaching to several junior team members.
Tutorial Teacher
Ape Guidance Education
11.2020 - 08.2021
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Developed student confidence through positive reinforcement strategies.
- Met with parents to discuss student progress and address concerns.
Education
Master of Engineering - Civil Engineering
University of Western Australia
Perth, WA09.2026
Bachelor of Civil Engineering - Road, Bridge And River Crossing Engineering
Shenyang Jianzhu University
Shenyang, China06.2020
Skills
- Product Demonstrations
- Campaign Management
- Sales Expertise
- Customer Service
- Online Chat Support
- Customer Needs Assessment
- Teamwork and Collaboration
Basketball, Table Tennis, Badminton
Basketball is my favourite sport which accompanies me since I was a kid. In addition, I played table tennis and badminton professionally for ten years and four years respectively.
Timeline
Product Specialist
Li Auto
10.2021 - 02.2023
Tutorial Teacher
Ape Guidance Education
11.2020 - 08.2021
Master of Engineering - Civil Engineering
University of Western Australia
Bachelor of Civil Engineering - Road, Bridge And River Crossing Engineering
Shenyang Jianzhu University
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