Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Additional Experience
Generic

Tianhang Zhang

Redfern,NSW

Summary

I am currently graduating Early Childhood Education at Victoria University, and applying master degree in Western Sydney University, where I am building strong skills in communication, organisation, teamwork, and creating supportive environments. My studies emphasise the importance of listening, patience, and adaptability — qualities that directly support excellent customer service. Previously, I studied International Relations at the University of Sydney, one of the most rewarding experiences of my life. Through this degree, I developed strong analytical thinking, cultural awareness, and problem-solving skills, while learning to collaborate with people from a wide range of backgrounds. Across my experiences — from managing a tea shop in China during COVID-19, to organising multicultural tea gatherings in Sydney, and working as a baker at Cinnabon — I have developed the ability to learn quickly, adapt to new environments, and engage confidently with people from all walks of life. I am enthusiastic, hard-working, and committed to providing excellent customer experiences. I am now eager to bring my skills and energy to JB Hi-Fi as a Christmas Casual team member.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Tea Ceremonies

Soletrader
03.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Baker

Cinnabon Sydney
- 01.2022
  • Prepared and baked cinnamon rolls in a fast-paced environment
  • Maintained high standards of food safety, quality, and consistency
  • Collaborated with team members to meet customer demand efficiently
  • Part-time

Manager

Traditional Chinese Tea Shop
01.2020 - 01.2021
  • Managed daily store operations, including staff scheduling and stock control
  • Provided customer service and introduced traditional Chinese tea culture
  • Trained and supported staff, ensuring smooth business operations
  • Quickly learned and applied deep knowledge of tea culture without prior experience
  • Full-time

Education

Graduate Diploma - Early Childhood Education

Victoria University
11-2025

Bachelor of International Relations -

University of Sydney

Skills

  • Customer service and communication
  • Teamwork and collaboration
  • Cross-cultural understanding
  • Time management and organisation
  • Adaptability and quick learning
  • Leadership and staff support
  • Attention to detail and efficiency
  • Please provide the details of your previous job experience and your recent job title so I can generate a customized list of essential resume skills for you
  • Friendly, positive attitude
  • Customer service

Languages

English
Professional Working
Chinese
Native or Bilingual

Interests

  • Historical Exploration
  • Food Tourism
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Documenting and sharing travel experiences
  • Video Gaming
  • Team Sports
  • Swimming
  • Gardening

Timeline

Tea Ceremonies

Soletrader
03.2023 - Current

Manager

Traditional Chinese Tea Shop
01.2020 - 01.2021

Baker

Cinnabon Sydney
- 01.2022

Graduate Diploma - Early Childhood Education

Victoria University

Bachelor of International Relations -

University of Sydney

Additional Experience

Organised multicultural tea gatherings in Sydney since 2022, sharing Chinese tea culture with diverse groups and building strong cross-cultural communication and interpersonal skills.
Tianhang Zhang