Tianii Rafton
BRISBANE,QLD
Summary
Resourceful professional with experience in manual labor, patient care, and equipment operations. Skilled in fostering collaboration across diverse teams while maintaining safety and organisation. Ready to tackle new challenges and contribute to team success through high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Allied Health Assistant
Caboolture Hospital
07.2023 - Current
- Supported clients with complex medical conditions by coordinating care and assisting with daily activities, enhancing their overall well-being.
- Assisted healthcare professionals in delivering quality patient care and therapeutic services.
- Lifted patients safely using appropriate equipment, adhering to moving and handling policy to ensure patient safety and comfort.
- Supported physical therapists in implementing exercise programs, promoting patient mobility and independence.
- Monitored patient progress documenting and reported changes to clinical staff promptly.
- Facilitated communication between patients, families, and healthcare providers, promoting a holistic approach to care and improving patient understanding and engagement.
- Implemented infection control protocols to ensure a safe healthcare environment.
- Demonstrated strong interpersonal skills when working with diverse patients, fostering positive relationships and trust among clients.
Wait Staff Member
The Coffee Club
02.2022 - 06.2023
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with team members to ensure timely service during peak hours, streamlining workflow.
- Addressed customer complaints promptly, contributing to higher guest satisfaction.
- Maintained cleanliness and organisation of dining and service areas to enhance customer experience.
- Assisted in training new staff on proper service techniques and company policies, promoting team cohesion.
- Built rapport with regular customers by engaging in friendly conversations during visits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Bribie Island State High School
Bribie Island, QLD11-2024
Skills
- Patient care coordination
- Basic life support
- Patient confidentiality practices
- Effective time management
- Multitasking proficiency
- Collaborative teamwork
- Team collaboration
- Cultural competency awareness
- Empathy and compassionate care
- Adaptability and flexibility
- Willingness to learn
- Strong interpersonal abilities
- Professionalism and work ethic
References
Available upon request
Timeline
Allied Health Assistant
Caboolture Hospital
07.2023 - Current
Wait Staff Member
The Coffee Club
02.2022 - 06.2023
High School Diploma -
Bribie Island State High School