Tianja Stewart

• Demonstrated strong leadership and organizational skills as a Shift Manager, effectively managing team performance, ensuring operational efficiency, maintaining high-quality customer service, and overseeing inventory control.
• Developed the ability to handle fast-paced environments, resolve conflicts, and implement company policies while fostering a positive and productive work atmosphere.

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• I have been babysitting for a small group of families from around the age of 14 and have continued to babysit for children from the age of 1 - 12 years of age
• Communicated positively with children and guardians
• Monitored children's play activities to verify safety
• Organized and cleaned home after activities
• Communicated with parents about daily activities and behaviours
• Engaged with children on individual basis to build positive relationships
• Reassured children when they are worked up and are able to deescalate the situation and clam the children down

• Developed excellent customer service and communication skills by assisting a diverse range of customers and providing product recommendations, ensuring a positive shopping experience during peak holiday seasons.
• Demonstrated adaptability and time management abilities by efficiently handling high-volume transactions, restocking shelves, and maintaining store organization in a fast-paced retail environment.

• Trained other employees in customer service, food safety, and performance requirements
• Set positive example for team members by providing high-quality, efficient service
• Taught new team members correct procedures for all areas of operations
• Greeted customers with smile and provided friendly service to professionally handle every need
• Trained and guided new team members on correct procedures for operations
• Provided constructive feedback and one-on-one coaching to employees
• I have been able to work collaboratively in a team, handle cash payments regularly and deliver excellent customer service
• In my role I am to use my communication and multitasking skills to successfully lead a team of employees