Summary
Overview
Work History
Education
Skills
Affiliations
Availability
Registration history
Timeline
Generic
Tianqi (Izzy) Cen

Tianqi (Izzy) Cen

Melbourne,VIC

Summary

Empathetic and conscientious psychologist with a solid foundation in diverse mental health settings, including clinical, forensic, and developmental psychology.

Recent experience includes an internship at Uniting Vic Tas in partnership with Port Phillip Prison, where I honed skills in conducting alcohol and other drug (AOD) assessments, delivering group programs, and providing brief interventions and one-on-one counseling for adults, youth, and individuals with cognitive disabilities.

Previously, I conducted cognitive assessments and provided short-term interventions at the Department of Education in Seymour, collaborating with a multidisciplinary team.

Passionate about supporting individuals across the lifespan, I am committed to offering culturally sensitive services, leveraging my fluency in Mandarin and English. With a keen interest in forensic and developmental psychology, I am dedicated to continuous professional development, including training in MARAM/Family Violence, AOD, and mental health. Known for excellent interpersonal skills, including active listening, empathy, and effective time management.

Overview

11
11
years of professional experience

Work History

AOD Clinician (Full-time)

Uniting Vic. Tas
Truganina, VIC
06.2023 - Current
  • Conducted brief and comprehensive AOD assessments, including mental status exams, to determine appropriate level of care for clients.
  • Collaborated with multidisciplinary team members to coordinate care for clients.
  • Developed and implemented individualized treatment plans to meet the needs of clients.
  • Facilitated group therapy sessions focused on various topics, such as harm reduction, coping strategies, and emotional regulation.
  • Utilized evidence-based treatments such as Cognitive Behavioral Therapy or Dialectical Behavior Therapy.
  • Attended professional development workshops and seminars related to clinical practice areas, such as family violence training and working with First Nation clients.
  • Coordinated referrals with external providers when needed for additional services.
  • Maintained accurate client records and documentation according to agency policy and procedures.
  • Performed risk assessment evaluations for suicidal or homicidal ideation among clients.
  • Actively participated in supervision sessions with my primary and secondary supervisors.
  • Advised individuals regarding medication compliance, lifestyle changes, stress reduction techniques.

Volunteer

Friends For Good - FriendLine Service
Melbourne, VIC
08.2021 - Current
  • Engaged with anyone who needs to reconnect or just wants a chat. Provide support for people who feel lonely.
  • Engaged with others successfully using strong verbal and written communication skills.
  • Educated residents and families about available services and resources within their interest.

Support Worker (Casual)

Extended Families
Melbourne, VIC
12.2021 - 05.2023
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Helped clients develop coping mechanisms, technical abilities and job skills.
  • Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.

Receptionist (Part-time)

Doveton Medical Centre
Melbourne, VIC
11.2021 - 03.2022
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Screened and verified patients and visitors for identification credentials and to maintain security and safety of the patients and staff members in the clinic.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Scheduled and confirmed appointments with the patients.
  • Answered and directed incoming calls (patient, pharmacy, other medical agencies) using multi-line telephone system when needed.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging appointments.
  • Regularly checking incoming email and mails, and directed to correct personnel each day.
  • Processed payments including through Medicare, work cover, and private patients.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Reviewed safety, health, and sanitation processes throughout waiting area and doctors office. Enforced rules to promote security and safety.

Retail Assistant (Part-time)

Vodafone Australia
Melbourne, VIC
03.2019 - 07.2020
  • Engaged positively with each customer, providing professional and polite support for sales and service needs. Answered questions and resolved technology issues to make sure a satisfying customer service.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Coped with the changes due to the impact of COVID-19. Make sure the customers are feeling welcomed even with social distancing.
  • Established good relationships with colleagues and managers. Enjoy working as a team and also helped to train new staffs to develop excellent product and servicing knowledge.

Volunteer

Friends of Children in Romania
Melbourne, VIC
10.2014 - 10.2015
  • Prepared the Christmas cakes for Friends of Children in Romania. It was fun to learn how to make the cakes.
  • Allocated tasks to different groups and the team work ended up very efficient.

Volunteer

Relay for Life - Cancer Council
Melbourne, VIC
07.2014 - 07.2015
  • Participated in the relay night Marathon to empower and acknowledge the pain that the cancer patients are going through.
  • Educated residents and families about available services and resources.
  • Raised over $600 in funds for organization through selling the baking in 2 years (in total of 8 people)

Education

Master of Professional Psychology

La Trobe University
Bendigo, VIC
11-2022

Psychology Honour -

La Trobe University
Melbourne, VIC
11.2021

Graduate Diploma of Psychology -

The University of Melbourne
Melbourne, VIC
12.2020

Bachelor of Commerce - Economics And Finance

The University of Melbourne
Melbourne, VIC
12.2019

High School Diploma -

Methodist Ladies' College
Melbourne, VIC
12.2015

Skills

  • Strong work ethic
  • Analytical and critical thinking
  • Emotional awareness
  • Conduct comprehensive and brief Alcohol and Other Drugs (AOD) assessments
  • Provide therapeutic treatment in a group setting, brief intervention, and individual counseling
  • Contributing effectively to clinical reviews
  • Develop treatment plans
  • Advanced level of Microsoft Office Suite, SPSS, R Studio, and Medical Director software
  • Project planning, team building and management
  • Time management, scheduling, and sorting
  • Friendly, hardworking, and positive attitude

Affiliations

Sponsorship Executive, 07/2017 - 12/2018

Chinese Debating Group in the University of Melbourne - Melbourne, VIC

  • Developed project plans with other teams to cover topics such as goals, resources required and schedules.
  • Put out proposals to illustrate the detail of project as well as implement corporate gift and sponsorship programs to establish lines of communication with potential donors.
  • Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
  • Coordinated work of project personnel, including assigning work and monitoring performance to ensure the highest efficiency as possible.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. These included migration agency, real estate, investment company, restaurants.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Motivated and encouraged team members to communicate more openly and constructively with each other. Established a close and warm environment with team members to adjust the stress and pressure of the goals.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • During the year, we raised over $10, 000 in total. The biggest event we accomplished was hosting the Chinese debating competition within Australia at the Regent theatre.

Availability

  • Weekdays: 5pm - 10pm
  • Weekends: 9am - 10pm

Registration history

Title: General Psychologist

Registration number: PSY0002583709

Timeline

AOD Clinician (Full-time)

Uniting Vic. Tas
06.2023 - Current

Support Worker (Casual)

Extended Families
12.2021 - 05.2023

Receptionist (Part-time)

Doveton Medical Centre
11.2021 - 03.2022

Volunteer

Friends For Good - FriendLine Service
08.2021 - Current

Retail Assistant (Part-time)

Vodafone Australia
03.2019 - 07.2020

Volunteer

Friends of Children in Romania
10.2014 - 10.2015

Volunteer

Relay for Life - Cancer Council
07.2014 - 07.2015

Master of Professional Psychology

La Trobe University

Psychology Honour -

La Trobe University

Graduate Diploma of Psychology -

The University of Melbourne

Bachelor of Commerce - Economics And Finance

The University of Melbourne

High School Diploma -

Methodist Ladies' College
Tianqi (Izzy) Cen