TIA NIU
Rhodes
Summary
Compassionate Early Childhood Educator with passion for teaching and supporting children in setting foundation for well-beings. Proven to quickly develop rapport with children through friendly approach, patient demeanour and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.
Overview
4
4
years of professional experience
Work History
Work Placement
Color My World Childcare And Learning Center
03.2024 - 04.2024
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
- Assisted lead teacher in developing and implementing comprehensive lesson plans, resulting in improved overall classroom performance.
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Collaborated with a team of educators to develop an inclusive curriculum that met the diverse needs of all students.
- Provided individualized support for children with special needs, enabling them to thrive in the classroom setting.
Customer Service Representative
Ciao Beauty
01.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Marketing Associate&Administrator
Beaver Capital
09.2020 - 11.2022
- Propose marketing strategies to increase brand awareness and products recognition
- Organized 10 events and 33 webinars over with over 500 clients registered in CRM
- Identified appropriate marketing channels and target customers for campaigns.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Optimized customer engagement through tailored email marketing strategies.
Beauty Expert
Jurlique
11.2019 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Increased sales revenue by effectively upselling and cross-selling beauty products to clients.
- Improved client loyalty with exceptional customer service, resulting in repeat business and referrals.
- Conducted skincare demonstrations for customers, showcasing product features and benefits.
Education
Master of Commerce - Finance
The University of New South Wales
Sydney, NSW01.2019
Bachelor of Finance -
The University of New York State
Buffalo, NY01.2017
Skills
- Advanced MS Office Suite Knowledge
- Communication skills
- Arts and crafts
- Leading activities
- Safety awareness
- Creative Expression
- Educational Materials Development
Timeline
Work Placement
Color My World Childcare And Learning Center
03.2024 - 04.2024
Customer Service Representative
Ciao Beauty
01.2023 - Current
Marketing Associate&Administrator
Beaver Capital
09.2020 - 11.2022
Beauty Expert
Jurlique
11.2019 - Current
Master of Commerce - Finance
The University of New South Wales
Bachelor of Finance -
The University of New York State
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