Tianyu Yang
Adelaide,Australia
Summary
Results-driven professional with a background in e-commerce, showcasing expertise in effective communication, attention to detail, problem-solving, negotiation, and time management. Proven ability to streamline processes, boost sales, and navigate international business relationships. Adept at MS Office applications. Eager to leverage these skills in a Study Abroad Consultant role, bringing a dynamic and adaptable approach to your team.
Overview
6
6
years of professional experience
Work History
Marketing Specialist
E-commerce
Adelaide, Australia
08.2022 - 11.2023
- Collaborated with cross-functional teams to develop and implement effective marketing strategies, resulting in a 20% increase in sales within six months.
- Communicated with international suppliers to negotiate favorable terms, ensuring timely delivery and cost-effectiveness.
- Streamlined order processing systems, reducing errors by 15% and enhancing overall operational efficiency.
- Conducted market research to identify trends, providing the company with a competitive edge and aligning product offerings with customer preferences.
- Resolved customer issues promptly and effectively, maintaining a high level of customer satisfaction.
- Negotiated and secured exclusive partnerships with key suppliers, optimizing product selection and pricing strategies.
- Implemented a task prioritization system that increased productivity by 25%, ensuring timely completion of projects and tasks.
- Managed multiple projects simultaneously, coordinating with various departments to meet deadlines and achieve organizational goals.
- Communicated with international clients and suppliers in both English and Chinese.
- Utilized MS Office tools to create comprehensive reports, and presentations, contributing to informed decision-making processes.
- Counseled customers on product selection, addressing their individual needs and preferences.
- Provided guidance and support to team members, fostering a collaborative and positive work environment.
Audit Associate
EY
Guangzhou, China
08.2017 - 07.2018
- Conducted financial statement audits for clients across various industries, ensuring compliance with accounting standards and regulatory requirements
- Identified and communicated key audit findings to clients, offering strategic recommendations for process improvement and risk mitigation
- Collaborated with cross-functional teams to assess and enhance internal controls, resulting in improved efficiency and accuracy in financial reporting
- Developed strong client relationships through effective communication, responsiveness, and a commitment to exceeding expectations.
Education
Master of Marketing -
University of South Australia
07.2022
Master of Business Law -
Monash University
Melbourne, VIC03-2020
Bachelor's Degree in Accounting -
Dalian Ocean university
06.2017
Skills
- Social Media Management: 500 fans on Douyin for being a English teacher
- Counseling Experience: My cousin studied at International school in China I usually provide some advice to my cousin on subject selection, career paths, and suitable overseas educational opportunities Assisted in navigating the complex application process, like offering support in document preparation, university selection, and meeting admission requirements
- English: IELTS 65
- VISA: PR
Timeline
Marketing Specialist
E-commerce
08.2022 - 11.2023
Audit Associate
EY
08.2017 - 07.2018
Master of Marketing -
University of South Australia
Master of Business Law -
Monash University
Bachelor's Degree in Accounting -
Dalian Ocean university