Summary
Work History
Education
Skills
Hobbies
Timeline
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Tianyu Zhu

Tianyu Zhu

39 Darling Dr, Sydney,NSW

Summary

As a long-time admirer of Apple, my family and I have been devoted users of Apple products, from the iPhone 4 to the latest iPhone 15, alongside numerous iPads, Macs, Watches, and even iPods. This passion for Apple's warmth and outstanding technologies has led me to naturally assume the role of an Apple product advisor among friends and relatives since primary school. Although I have not worked in sales before, my enthusiasm for Apple's products and eagerness to learn and grow professionally drive me to seek a part-time specialist position at Apple, where I aim to share my knowledge and passion with others.

Work History

Online Customer Service Consultant

Sichuan Tengda Engineering Design Co., Ltd.
08.2023 - 01.2024
  • Provided comprehensive online customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Demonstrated strong communication skills by effectively interacting with customers in a timely and empathetic manner.
  • Adapted to a fast-paced online setting, honing multitasking and problem-solving abilities.
  • Worked collaboratively in a team environment to improve overall service quality and efficiency.

Education

BBA - Economics

University of New South Wales
Sydney, NSW
05.2026

High School Diploma -

International Department of Chengdu Shude High Sch
Chengdu
06.2023

No Degree - Marketing, Public Relations, Advertising

Columbia University-Pre College
New York
08.2022

Skills

    • Parts Ordering
    • Document Management
    • Software Setup
    • Familiar with iOS and macOS
      • Languages:

        • -Chinese(Mandarin)-Native

        -English-Professional

Hobbies

Photography

Scuba-diving

Swimming

Film

Timeline

Online Customer Service Consultant

Sichuan Tengda Engineering Design Co., Ltd.
08.2023 - 01.2024

BBA - Economics

University of New South Wales

High School Diploma -

International Department of Chengdu Shude High Sch

No Degree - Marketing, Public Relations, Advertising

Columbia University-Pre College

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Tianyu Zhu