Tiara Dekker
Summary
Current university student seeking casual or part-time work alongside studies. A quick-learning team member with experience in hospitality, retail and customer service. Adept at following instructions, and working cooperatively with other team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FOH Staff
Apollo Bay Distillery
01.2025 - Current
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Housekeeping Cleaner
Seafarers Getaway
12.2023 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Increased overall cleanliness ratings by consistently meeting housekeeping performance standards.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
Retail Team Member
Rebel Sport
06.2022 - 10.2024
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
- Assisted in achieving store KPIs through consistent performance in sales metrics and adherence to company standards.
Seasonal Lifeguard
Village Roadshow Theme Parks
11.2021 - 02.2022
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Hospitality Supervisor
Rafa's Cafe
12.2017 - 02.2021
- Supervised staff
- Enhanced customer satisfaction by resolving disputes promptly, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Mentored junior team members
Tutor Volunteer
STARR
01.2020 - 11.2020
- Assisted students with their homework using the curriculum and materials supplied by the program
- Taught students basic literary skills
- Provided appropriate learning materials for students
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
Education
Bachelor of Clinical Sciences -
Southern Cross University
Gold Coast, QLD11-2025
High School Certificate -
South Grafton High School
South Grafton, NSW11-2020
Skills
- Hospitality background
- Sales and retail experience
- Teamwork
- Customer service
- Fast-learner
- Effective communication
- CPR and First-Aid proficiency
Certification
- First Aid/CPR certified
- Responsible Service of Alcohol (RSA) Certificate
Timeline
FOH Staff
Apollo Bay Distillery
01.2025 - Current
Housekeeping Cleaner
Seafarers Getaway
12.2023 - Current
Retail Team Member
Rebel Sport
06.2022 - 10.2024
Seasonal Lifeguard
Village Roadshow Theme Parks
11.2021 - 02.2022
Tutor Volunteer
STARR
01.2020 - 11.2020
Hospitality Supervisor
Rafa's Cafe
12.2017 - 02.2021
Bachelor of Clinical Sciences -
Southern Cross University
High School Certificate -
South Grafton High School
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