Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiarn Neho

Calamvale,QLD

Summary

I am looking to expand my experience and knowledge in various departments of Hospitality and inspire to go on to Hotel Management. I have experience in Cafe, Bar and Service with my RSA, RSG and Barista but really want to fine tune my abilities in Gaming and Reception also.

I am comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.

Overview

4
4
years of professional experience

Work History

Food and Beverage Attendant

Algester Sports Club
07.2022 - Current
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained new staff members on company policies and procedures.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Processed payments and provided receipts to establish proof of transaction.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Crew Member

Pizza Hut
01.2021 - 08.2021
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

Certificate III - Hospitality

CSA Training Services
Brisbane
12.2023

Skills

  • Wine Knowledge
  • Staff Supervision
  • Guest Services
  • Barista
  • RSA and RSG
  • Customer Service
  • Time Management
  • High-volume dining
  • Effective Communication
  • Beverage Preparation

Timeline

Food and Beverage Attendant

Algester Sports Club
07.2022 - Current

Crew Member

Pizza Hut
01.2021 - 08.2021

Certificate III - Hospitality

CSA Training Services

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Tiarn Neho