Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tiarna Henwood

Port Sorrell,TAS

Summary

Highly-motivated and keen to take on new challenges. Strong work ethic, adaptability, and good interpersonal skills. Able to work effectively unsupervised and quick to master new skills.

Overview

8
8
years of professional experience

Work History

Front of House Staff Member

Shearwater Resort
Shearwater, Tasmania
01.2017 - 06.2025
  • Ensured compliance with health codes for safe food handling and preparation.
  • Educated customers on wine, beer, and spirit selections available at bar.
  • Executed opening and closing duties, including cash drawer management and shelf restocking.
  • Resolved customer complaints promptly while maintaining professionalism.
  • Monitored guest behavior for signs of intoxication, ensuring a safe environment.
  • Processed payments accurately through point-of-sale systems and balanced cash registers.
  • Maintained cleanliness and organization of work area at all times.
  • Collaborated with team members to provide high-quality service during busy periods.

Customer Service Cashier

Woolworths
Port Sorrell, Tasmania
01.2022 - 01.2023
  • Maintained cleanliness of checkout area through regular sweeping and garbage disposal.
  • Operated cash registers to accurately process payments for goods and services.
  • Balanced cash drawers at end of each shift to ensure financial accuracy.
  • Scanned items and verified pricing on register for precision in transactions.
  • Stocked shelves and displays with new or transferred merchandise to optimize inventory.
  • Greeted customers promptly and provided friendly assistance throughout their shopping experience.
  • Organized purchased items by type or size for efficient retrieval during checkout.
  • Assisted co-workers as needed to promote smooth store operations.

Front of House Staff Member

Anvers Chocolate Factory
Latrobe, Tasmania
01.2019 - 01.2022
  • Maintained cleanliness of dining area by clearing tables and disinfecting surfaces.
  • Ensured compliance with health code regulations during food and beverage handling.
  • Answered phone calls, processed reservations, and addressed customer inquiries.
  • Resolved customer complaints promptly while maintaining professionalism and courtesy.
  • Regularly checked food quality before serving to ensure high standards.
  • Managed large group seating efficiently to enhance guest satisfaction.
  • Performed opening and closing duties, including cash handling and supply organization.
  • Communicated orders to kitchen staff accurately and in a timely manner.

Education

Latrobe High School
Latrobe, TAS
01-2013

Skills

  • Customer service
  • Active listening
  • Conflict resolution
  • Team collaboration
  • Task prioritization
  • Teamwork

References

  • Rachel Beckett - Supervisor at the Shearwater Resort - 0493720765
  • Woolworths Port Sorrell - 64223818
  • Anvers Confectionary - 64262958

Timeline

Customer Service Cashier

Woolworths
01.2022 - 01.2023

Front of House Staff Member

Anvers Chocolate Factory
01.2019 - 01.2022

Front of House Staff Member

Shearwater Resort
01.2017 - 06.2025

Latrobe High School

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Tiarna Henwood