Tiarna Jackson

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted patients with self-administered medications.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Transported individuals to events and activities, medical appointments, and shopping trips.

- Cleaned consumers bathrooms, kitchens, mopped and vacuumed floors.

- Transported consumers to and from appointments.

- Accompanied consumers grocery shopping.

- Accompanied consumers on an outing.

- Dressed wounds, moisturised legs, put compression stocking on consumers.

- Assisted consumers showering.

• Managed a team of 6 people from various backgrounds
• Collecting cash and eftpos payments from patrons
• Organising the weekly roster for all staff
• Perform cleaning duties
• Resolved customer complaints involving food or beverage quality and service.
• Developed ongoing training initiative to improve beverage knowledge of serving employees.

• Collecting cash and eftpos payments
• Serving food/beverages
• Preparing hot/cold drinks
• Preparing tables for meals
• Perform different varieties of cleaning duties
• Supervising the cafe/staff while the manager was away.
• Worked with management team to implement proper division of responsibilities.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

• Collecting cash and eftpos payments
• Serving food and beverages to patrons
• Present patrons with menus, and answer any questions/make recommendations upon request
• Cleaning duties
• Prepare hot/cold beverages.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.

• Recommend/help locate merchandise based on customers need and wants
• Answering questions regarding the store/merchandise
• Receive and process cash and eftpos payments
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Used POS system to process sales, returns, online orders and gift card activations.
• Helped customers complete purchases, locate items and join reward programs.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

• Provide customer service by greeting and assisting customers
• Inventory stock
• Cash and eftpos handling.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Used POS system to process sales, returns, online orders and gift card activations.