TIARNA-LILY NIENABER

Tasks and Responsibilities:

• Ensure all customers received exceptional guest service.
• Liaise with Kitchen and Wait staff in order to make sure orders were completed in a timely manner.
• Oversee all staff training and development, providing mentorship and guidance to new team members.
• Constantly ensuring cleanliness and organisation of all station and service areas.
• Act as Manager when needed, including opening and closing the café.

Tasks and Responsibilities:

• Provide exceptional customer service.
• Assist clients with selection of merchandise in store
• Support store operations including visual merchandise and stock control.
• Process all payments, returns and refunds.
  

Reception Tasks and Responsibilities:

• Day-to-day patient management including greeting patients, establishing relationships with existing patients and presenting treatment plans following
  appointments.
• Coordinating daily timetables through organising and scheduling patient appointments in person, email and phone using D4W.
• Processing payments using EFTPOS and HICAPS.
• Providing exceptional and comprehensive patient and team care.
• Administration of client referrals, files and results (including scanning and filing).
• Processing all new patient forms, invoices and deliveries.
• Managing patient correspondence including pricing and availability.
• Supporting the Practice Manager with other administrative tasks as needed.

Dental Assistant Tasks and Responsibilities:

• Provide safe and effective chair-side assistance to a team of busy practitioners who perform a wide range of dental work and surgical procedures including implant placement.
• Prepare all rooms for treatment or surgery.
• Maintain the steralisation room, including proactively preparing trays before each appointment.
• Manage the stock room including inventory orders and deliveries.