Hi, I’m
Tiarna Robinson
Yass,Australia
Judge a man by his questions rather than his answers.
Voltaire
Summary
Organized Administrator with 5+ years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management.
Overview
6
years of professional experience
Work History
Small Business VA
Administrative Officer
02.2022 - 01.2024
Job overview
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Contributed to successful projects by providing essential administrative support and resource management.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
Belle Mere Designs
Administration Officer
04.2019 - 03.2021
Job overview
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Coordinated with human resources department to handle payroll and personnel databases.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Prepared agendas and took notes at meetings to archive proceedings.
- Managed daily payment processing and drafted related financial documents.
- Managed company schedule to coordinate calendar and arrange travel.
- Drafted and distributed invoices for outstanding payments.
- Processed purchase orders, service contracts and financial reports.
- Created, prepared, and delivered reports to various departments.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Managed team petty cash, purchase orders and account transactions.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Contributed to increased productivity levels by providing comprehensive training sessions on new software applications for staff members.
Sixty Degree Consulting
Office Administrative Assistant
09.2017 - 07.2019
Job overview
- Streamlined office processes by implementing efficient filing and organizational systems.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Supported executive decision-making by preparing comprehensive reports on office performance metrics.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Elevated overall productivity levels through consistent maintenance of electronic filing systems and shared document repositories.
Education
Australian College Of Commerce And ManagementWollongong, NSW
Certificate IV from Bookkeeping And Accounting
05.2022
Skills
- Documentation and Control
- Proposal Writing
- Policy and Procedure Modification
- Budget Adherence
- Records Management
- Scheduling and Calendar Management
- Database Administration
- Project Coordination
- Time Management
- Organizational Skills
- Resource Allocation
- Conflict Resolution
- Customer Service
- Bookkeeping
- Minute Taking
- Office Administration
- CRM Software
- Administrative and Clerical Support
- Customer Inquiries
- Records and Database Management
Accomplishments
- Award from local Business Chambers for Customer Service.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Officer
Small Business VA
02.2022 - 01.2024
Administration Officer
Belle Mere Designs
04.2019 - 03.2021
Office Administrative Assistant
Sixty Degree Consulting
09.2017 - 07.2019
Australian College Of Commerce And Management
Certificate IV from Bookkeeping And Accounting
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