Summary
Overview
Work History
Education
Skills
Timeline
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Tiarna Smith

Kingston,QLD

Summary

Dynamic lawn care business owner with a proven track record of enhancing customer satisfaction and expanding clientele through effective marketing strategies. Skilled in training and mentoring staff while ensuring quality control. Previously excelled at TriCare Pimpama Aged Care Residence, demonstrating strong attention to detail and exceptional team leadership.

Overview

12
12
years of professional experience

Work History

Lawn Care Business Owner

Owner
04.2023 - Current
  • Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
  • Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
  • Trained and motivated employees to perform daily business functions.
  • Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Cut trees and shrubs to shape and maintain landscape.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Maintained gardening tools by replacing blades and fluids.
  • Removed debris and waste from outdoor areas.
  • Assisted with irrigation system maintenance and repair.
  • Inspected gardens for pests, weeds and diseases.

Aged Care Environmental

TriCare Pimpama Aged Care Residence
12.2012 - 10.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.
  • Transported food items from storage areas to kitchen for prepping.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Operated kitchen equipment in accordance with manufacturer instructions.

Education

Beenleigh State High School
Beenleigh, QLD

Skills

  • Team leadership qualities
  • Scheduling and planning
  • Training and mentoring
  • Quality control measures
  • Marketing and promotion
  • Lawn maintenance expertise
  • Customer service
  • Attention to detail
  • Driven and determined
  • Verbal and written communication
  • Coaching and mentoring
  • Employee training
  • Staff hiring
  • Negotiation and persuasion
  • New business development

Timeline

Lawn Care Business Owner

Owner
04.2023 - Current

Aged Care Environmental

TriCare Pimpama Aged Care Residence
12.2012 - 10.2013

Beenleigh State High School

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Tiarna Smith