Summary
Overview
Work History
Education
Skills
Timeline
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Tiarna Staier

Charters Towers

Summary

Dynamic and dedicated professional with a proven track record of excelling in customer care and behind the scenes operations. Internally motivated and always striving for excellence. Known for reliability and adaptability in fast-paced environments, consistently contributing to team success.

Overview

8
8
years of professional experience

Work History

Pharmacy Assistant

Griffiths Pharmacy
12.2019 - Current
  • Delivering exceptional customer service, greeting patients with a tailored combination of warmth and professionalism.
  • Demonstrating discretion and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisting customers in selecting over-the-counter medications and health care products, while providing relevant product information.
  • Diligently following protocols of checking patient and prescription details against supplied medications at every step of service.
  • Assisting in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Handling all ordering for over-the-counter products and assisted when necessary with dispensary stock.
  • Receiving all deliveries of both dispensary and over-the-counter stock, verifying contents against invoices while adhering to proper storage protocols and stock rotation procedure.
  • Handling packing and paperwork for as many as 500 Websterpak patients.
  • Collaborating with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Collaborating with plan managers for patients on NDIS or other schemes.


Crew Team Member

McDonald's
02.2019 - 12.2019
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front of house areas, taking orders, preparing them and cleaning up after patrons.
  • Performed cleaning and restocking duties required of overnight staff.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Demonstrated strong multitasking abilities by moving between stations as needed.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.

Retail Associate

Prices Plus
05.2017 - 02.2019
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Volunteered for extra shifts during holidays and other busy periods.

Education

High School Diploma -

Charters Towers State High School
Charters Towers, QLD
01-2018

Skills

  • Time Management
  • Multitasking efficiently
  • Customer service
  • Learning and applying new skills
  • Stock control
  • Teamwork
  • Problem-solving
  • Critical thinking

Timeline

Pharmacy Assistant

Griffiths Pharmacy
12.2019 - Current

Crew Team Member

McDonald's
02.2019 - 12.2019

Retail Associate

Prices Plus
05.2017 - 02.2019

High School Diploma -

Charters Towers State High School

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Tiarna Staier