Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tiarnah Talanoa

Carseldine ,QLD

Summary

A Trustworthy, Respectful and Dedicated individual with previous and ongoing Customer Service experience - Seeking a challenging new role within the Customer Service Industry, specifically Administration. With successful experience in fast-paced environments, developing relationships with clients and colleagues from all walks of life as well as almost eight years of customer service and office management, I believe this is an opportunity to continue to develop on my current knowledge and experiences and to make use of my interpersonal skills, enhancing them even further . All while contributing to the success of the organisation.

Overview

8
8
years of professional experience

Work History

Customer Service Supervisor - Alliance Airlines

Swissport PTY LTD
Brisbane Domestic Airport
01.2022 - Current

Teachers Aide (Temporary Relief)

Geebung State School
Geebung
10.2020 - 01.2022

Airline Customer Service Agent - Air New Zealand

Swissport PTY LTD
Brisbane International Airport
01.2020 - 01.2022

Customer Service Agent

Woolworths PTY LTD
Sandgate
01.2017 - 02.2019

Teachers Aide (Contract Until Term 4)

Payne Road State School
The Gap, QLD
02.2024 - Current

Education

Certificate 3 in Education Support -

Strategix Training group – Moreton Bay
12.2020

Bachelor of Primary Education - 2023 - Current

University of Sunshine Coast (USC) – Moreton Bay

Bachelor Of Criminology And Criminal Justice - 2018-2020 (deferred)

Griffith University – Mt Gravatt/ Nathan

Bachelor of Arts / Global studies - majoring in Psychology - 2018-2018 (deferred)

Australian Catholic University (ACU) – Nudgee

Year 8 - Year 12 -

Wavell State High School
12.2017

Prep - Year 7 -

Boondall State School
12.2012

Skills

  • Clear, direct and thorough communication
  • Active listening skills
  • Computer programming skills
  • Interpersonal skills
  • Leadership qualities
  • Management skills
  • Problem-solving skills
  • Time management skills
  • Transferable skills
  • Teamwork – to effectively work within a group environment
  • Creativity
  • Critical thinking skills
  • Classroom management
  • Multitasking skills
  • Patience
  • First aid and CPR certified
  • Critical Thinking
  • Active Listening
  • Verbal Communication
  • Analytical and Critical Thinking
  • Excellent Communication
  • Team building
  • Time Management
  • Organisation
  • Attention to Detail

References

  • Maeja Afele, Queensland Chief Police Commissioner - Administration Officer, 0413 978 102
  • Dona Mills, Swissport Domestic Duty Manager, 0413388675
  • Taylor Jade Wiri, Virgin Australia-Flight Manager, 0410 844 459
  • Kylie Lutui, Policelink Officer, 0412 752 049
  • Anna Earley, Payne Road State School Administration Officer, 0404 986 729

Timeline

Teachers Aide (Contract Until Term 4)

Payne Road State School
02.2024 - Current

Customer Service Supervisor - Alliance Airlines

Swissport PTY LTD
01.2022 - Current

Teachers Aide (Temporary Relief)

Geebung State School
10.2020 - 01.2022

Airline Customer Service Agent - Air New Zealand

Swissport PTY LTD
01.2020 - 01.2022

Customer Service Agent

Woolworths PTY LTD
01.2017 - 02.2019

Certificate 3 in Education Support -

Strategix Training group – Moreton Bay

Bachelor of Primary Education - 2023 - Current

University of Sunshine Coast (USC) – Moreton Bay

Bachelor Of Criminology And Criminal Justice - 2018-2020 (deferred)

Griffith University – Mt Gravatt/ Nathan

Bachelor of Arts / Global studies - majoring in Psychology - 2018-2018 (deferred)

Australian Catholic University (ACU) – Nudgee

Year 8 - Year 12 -

Wavell State High School

Prep - Year 7 -

Boondall State School
Tiarnah Talanoa