Interacted with customers by phone, email, or in-person to provide correct and accurate information
Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
Reduced errors in data entry tasks through diligent attention to detail and thorough procedures.
Managed efficient processing of documents in high-volume transportation environment.
Personal Assistant /Front Desk Receptionist
Peanuts Rent To Buy
07.2022 - 05.2023
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately to facilitate communication and enhance business processes.
Streamlined office processes by implementing efficient filing systems and organizational techniques.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Store Assistant
Aldi
08.2022 - 03.2023
Greeted customers, helped locate merchandise, and suggested suitable options.
Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
Delivery Driver
Dominos
11.2019 - 05.2020
Completed on-time deliveries by choosing best and most efficient routes.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.