Tiarne Donnelly
Hervey Bay,QLD
Summary
Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.
Overview
18
18
years of professional experience
Work History
Age Care Cleaner and Laundry Attendant
Blue care
Hervey Bay , QLD
04.2023 - Current
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Emptied trash cans and replaced liners as needed.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Collected trash from floors within hallways, bathrooms and work areas.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Monitored washing machine cycles to ensure proper treatment of fabrics.
- Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
- Assisted with additional housekeeping tasks during staffing shortages.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Assisted customers with their inquiries regarding laundry services.
- Cleaned the laundry room and equipment regularly according to safety standards.
Pharmacy Assistant/Head Cosmetician
Chemist warehouse
Lismore
04.2022 - 04.2023
- Greeted customers to determine wants or needs.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Scanned items and checked pricing on cash register for accuracy.
- Greeted customers upon arrival at the pharmacy counter.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Head cosmetics
Cafe All Rounder
Mecca cafe
Lismore
08.2020 - 02.2022
- Identified needs of customers promptly and efficiently.
- Rotated and replenished products in display cases.
- Rotated stock items and ingredients to maintain freshness.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Operated industrial dishwasher to wash glassware and utensils.
- Served customers by phone to take orders and answer product or service questions.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Cleaned tables in the dining area before and after customer seating.
- Scrubbed and polished counters to remove debris and food.
- Maintained safe food handling practices to prevent germ spread.
Housekeeper
Ingenia communities
Byron Bay
09.2019 - 10.2020
- Communicated with maintenance team on damages to repair.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Returned rooms to occupant-ready status to satisfy future guests.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Factory Production Worker
Norco
Lismore
08.2014 - 12.2015
- Packaged completed products according to customer specifications.
- Met or exceeded target for on-time customer shipments.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Cleaned work areas and machines to maintain a safe and organized environment.
- Loaded and unloaded items from machines and conveyors.
- Sorted and packaged products to prepare for processing or shipment.
- Attended regular training sessions to increase machine operating skills.
Pharmacy Assistant
Priceline pharmacy
Lismore
09.2007 - 03.2015
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Scanned items and checked pricing on cash register for accuracy.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Opened incoming supplies and stocked in correct locations.
- Greeted customers to determine wants or needs.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Year 10 Certificate -
Trinity Catholic College
Lismore Skills
- Customer service
- Time management
- Fast learner
- Attention to detail
References.
- Jess Condon chemist warehouse :0412095888
- Ashleigh Shaw blue care : 0421777807
Timeline
Age Care Cleaner and Laundry Attendant
Blue care
04.2023 - Current
Pharmacy Assistant/Head Cosmetician
Chemist warehouse
04.2022 - 04.2023
Cafe All Rounder
Mecca cafe
08.2020 - 02.2022
Housekeeper
Ingenia communities
09.2019 - 10.2020
Factory Production Worker
Norco
08.2014 - 12.2015
Pharmacy Assistant
Priceline pharmacy
09.2007 - 03.2015
Year 10 Certificate -
Trinity Catholic College