Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Tiarnee Browney

Longwarry,Victoria

Summary

Motivated and dependable student seeking a casual position that allows flexibility while pursuing academic goals. Offering 3 years of administrative experience and 4 years in retail, with a strong ability to manage tasks efficiently, provide excellent customer service, and work in fast-paced environments. Skilled in organization, time management, and communication, with a proven track record of handling diverse responsibilities, meeting deadlines, and contributing to team success. Eager to apply my experience in a dynamic, customer-focused role.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

DEPL Haulage
Pakenham Upper , VIC
11.2022 - Current
  • Managed daily office operations to ensure smooth workflow and efficiency.
  • Assisted with document preparation and filing to maintain organized records.
  • Maintained inventory of office supplies to facilitate uninterrupted operations.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Processed invoices for payment using accounting software applications.
  • Greeted visitors and provided general information about the company.
  • Developed and maintained filing systems for confidential documents and records.
  • Provided general administrative support to staff members.
  • Performed data entry tasks into computer databases from paper documents.
  • Ensured that all paperwork was completed accurately before submission deadlines.

Checkout Operator

Bunyip IGA
Bunyip , VIC
06.2019 - 11.2022
  • Operated checkout registers efficiently and accurately during peak hours.
  • Assisted customers with product inquiries and payment processing.
  • Maintained cleanliness and organization of checkout area for optimal customer experience.
  • Collaborated with team members to streamline checkout processes and reduce wait times.
  • Handled customer complaints professionally to enhance service satisfaction.
  • Trained new staff on register operation and customer service protocols.
  • Greeted customers in a friendly and courteous manner.
  • Processed cash, credit, debit, and check payments accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Provided assistance to customers with product selection queries.
  • Followed store policies regarding returns, refunds, discounts.
  • Performed opening and closing procedures for store registers as required.
  • Assisted in the unloading and stocking of inventory items as needed.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Verified the age of customers when selling alcohol or tobacco products.
  • Answered store phone calls to provide general information and direct callers to desired departments.
  • Helped with purchases and signed customers up for rewards program.
  • Performed price checks for customers.
  • Packed and bagged products according to customer preferences.
  • Answered customers' questions about products, prices, and availability.

Education

High School Diploma -

Drouin Secondary Collage
Drouin, VIC
11-2022

Skills

  • Data entry
  • Document management
  • Excel proficiency
  • Customer service
  • Filing systems
  • Communication skills
  • Attention to detail
  • Office procedures
  • Invoice processing
  • Business administration
  • Phone call answering
  • Data retrieval systems
  • Computer skills
  • Microsoft
  • Inventory systems
  • Filing and data archiving

Affiliations

i play netball, go gym daily, and water ski race

References

References available upon request.

Timeline

Administrative Assistant

DEPL Haulage
11.2022 - Current

Checkout Operator

Bunyip IGA
06.2019 - 11.2022

High School Diploma -

Drouin Secondary Collage

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Tiarnee Browney