Tiarny Williams
Nerang ,QLD
Summary
Professional with experience in bar support and customer service, demonstrating strong organizational skills and attention to detail. Assisted bartenders in drink preparation and maintained cleanliness of the bar area, ensuring compliance with safety and sanitation guidelines. Provided efficient support during high-volume shifts, contributing to a smooth operational flow and enhancing guest experiences through friendly service. Developed problem-solving abilities by addressing customer complaints promptly and effectively, fostering a positive environment for patrons.
Overview
8
8
years of professional experience
Work History
Bartender Assistant
The Grafton Hotel
Grafton
02.2025 - 04.2025
- Assisted bartenders in preparing and serving drinks to guests.
- Maintained cleanliness and organization of the bar area.
- Restocked supplies and ingredients as needed throughout shifts.
- Gaming assistant
- Maintained cleanliness and organization of bar area, including counters and sinks.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Provided friendly customer service to enhance guest experience.
- Followed safety and sanitation guidelines to ensure a clean workspace.
- Performed daily opening and closing duties according to established procedures.
- Maintained cleanliness of bar area, including wiping down counters and tables.
- Greeted customers and provided friendly service.
- Resolved customer complaints quickly and efficiently in a courteous manner.
Housekeeping Cleaner
Aus care
Gold Coast
04.2023 - 07.2024
- Organized cleaning supplies and equipment for efficient access and usage.
- Reported maintenance issues to management for timely resolution and upkeep.
- Ensured compliance with health regulations during daily cleaning tasks.
- Performed deep cleaning tasks in common areas, including lobbies and restrooms.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Maintained a clean work area at all times by sweeping or vacuuming daily.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Stocked linen closets with fresh supplies of towels and linens.
- Assisted with laundry duties as needed, including sorting, washing, drying and folding items.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Hairdressing Apprentice
Hair Gallery
Beenleigh
03.2017 - 07.2018
- Assisted senior stylists with various hairdressing techniques and services.
- Maintained cleanliness and organization of salon tools and workstations.
- Provided excellent customer service during consultations and appointments.
- Prepared clients for services by washing, conditioning, and drying hair.
- Observed and learned different hair cutting and coloring techniques from experienced staff.
- Participated in salon team meetings to discuss products and customer preferences.
- Assisted in inventory management by restocking supplies as needed.
- Kept salon tidy and clean by sweeping away cut hair, washing dirty linens and emptying trash.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Responded to customer inquiries by phone, email, and in person.
- Worked front desk, sold haircare products, and processed payments whenever professionals was unavailable.
- Attended team meetings to discuss new strategies for improving customer satisfaction levels.
- Greeted customers upon arrival and provided them with refreshments while they wait for their appointment to begin.
- Kept accurate records of customer information including contact details, payment methods used, services rendered.
- Prepared hair for cutting and styling by washing, drying, and combing it.
- Performed chemical services such as coloring, highlighting, bleaching, perms
- Organized inventory of supplies including shampoo, conditioner, colorants.
- Upsold additional products or services to clients when appropriate.
- Provided basic treatments such as scalp massages and conditioning treatments.
- Used curlers, rollers and curling irons to press and curl hair.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Bleached, dyed or tinted hair using applicator or brush.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Maintained a clean work environment by sweeping, mopping, dusting, and sanitizing equipment.
- Provided excellent customer service by addressing any questions or concerns promptly and professionally.
- Operated cash registers to receive payments from patrons.
- Updated and maintained customer information records and beauty services provided.
- Trained or supervised other hairstylists, hairdressers and assistants.
Education
Year 11
Beaudesert High School
Beaudesert11-2017
Skills
- Drink preparation
- Bar organization
- Supply restocking
- Customer service
- Cash handling
- Time management
- Problem solving
- Communication skills
- Attention to detail
- Work under pressure
- Safety compliance
- Order taking
- Cleanliness maintenance
- Alcohol safety
- Hygiene standards
- Clearing tables
- Equipment handling
- Glassware organization
- Bussing tables
- Dishwashing and sanitization
- Basic mixology
- Garnish preparation
- Efficient multitasking
- Fast-paced environment
- Bartender backup
- Cleaning and sanitation
- Flexible schedule
- Spirits restocking
- Food running
- Problem-solving abilities
- Hair coloring
- Product knowledge
- Upselling products
- Relationship building and management
- Blow-dry styling
- Color application
- Lash and eyebrow maintenance
- Quick learner
- Special occasion makeup application
- Photoshoot styling
- Training and development
- Salon treatments
- Appointment coordination
- Hot waxing
- Workplace organization
- Laundry services
- Restroom sanitation
- Commercial and residential cleaning
- Professional appearance
- Health and safety regulations
- Safe cleaning with chemicals
- Furniture rearrangement
- Interior window washing
- Housekeeping
- Sweeping and mopping
Timeline
Bartender Assistant
The Grafton Hotel
02.2025 - 04.2025
Housekeeping Cleaner
Aus care
04.2023 - 07.2024
Hairdressing Apprentice
Hair Gallery
03.2017 - 07.2018
Year 11
Beaudesert High School
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