Customer-focused and detail-oriented professional with extensive experience in administration, retail operations, and client support within the fashion and lifestyle industries. Expertise in order processing, shipping coordination, stock monitoring, and claims handling, complemented by a proven ability to manage multiple priorities in fast-paced environments. Strong communication skills facilitate effective collaboration with clients, agents, and cross-functional teams to ensure seamless operations. A genuine passion for fashion drives a commitment to delivering exceptional service and support, enhancing both online and in-store experiences for customers and partners.