Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
9
9
years of professional experience
Work History
ACCOUNTS ASSISTANT
The One Food Republic
01.2020 - Current
Performed various bookkeeping tasks such as coding invoices, entering data into ledgers
Handled customer inquiries related to account balances or payments.
Processed and reconciled accounts payable and receivable transactions.
Managed general ledger accounts and generated monthly financial statements.
Evaluated existing systems and processes and identified areas of improvement.
Assisted in the preparation of tax returns and other regulatory filings.
SMALL BUSINESS OWNER
Koohiki
02.2017 - 11.2019
Managed all aspects of business ownership and operational management, keeping business running smoothly.
Managed day-to-day operations of the business including accounting, payroll, customer service and staff management.
Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
Processed payments received from customers via cash or credit card transactions accurately and efficiently.
Performed data entry and administrative duties such as filing, scanning documents, updating databases.
Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
Updated client contact information regularly in order to keep accurate records of communications sent out.
Assisted with completion of forms or sign-in procedures.
Handled incoming and outgoing mail with timely attention.
Handled confidential matters discretely by maintaining strict confidentiality policies.
Monitored inventory levels of office supplies to ensure adequate stock was always available.
GRADUATE ACCOUNTANT
Etax Accountant
05.2016 - 12.2016
Hands-on tax experience in a fast-paced, professional environment.
Internal review team, solving head office flags raised by external accountants.
Direct interaction with clients; on the phone, by email, and through live online chat.
Meeting lodgment targets daily.
INTERN GRADUATE ACCOUNTANT
Tao-K Accountants and Auditors
02.2016 - 04.2016
Lodging individual tax returns.
Business Activity Statement (BAS) and Instalment Activity Statement (IAS) lodgments.
Daily allocation of bank transactions.
Process invoices using MYOB Essential for Internet payment and Petty cash.
Customer service - phone enquiries.
Assistance with daily accounts activities including weekly reporting to Manager.
Developed strong organizational and time management skills by completing multiple tasks simultaneously.
Contributed to ongoing learning and development by actively seeking feedback and asking questions.