Tien Hoang
Gong Cha
Canberra,ACT
1
Language
2
years of professional experience
Enthusiastic professional with experience in hospitality and food service. Proven ability to collaborate effectively with team members while delivering exceptional customer service. Committed to maintaining high standards of cleanliness and operational efficiency.
Work History
Bartender
5 Months- Provided exceptional customer service, fostering a welcoming atmosphere for guests.
- Crafted beverages efficiently while maintaining high standards of quality and presentation.
- Assisted in managing inventory levels to ensure consistent product availability and minimize waste.
- Trained new staff on beverage preparation techniques and company policies.
Fast Food Worker
11 Months- Assisted customers with menu selections and provided timely service.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Operated kitchen equipment efficiently to prepare high-quality food items.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Front of House Staff Member
1 Month- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with team members to manage guest seating and waitlists efficiently.
- Assisted in maintaining cleanliness and organization of front of house areas.
- Supported daily operations by restocking supplies and managing inventory levels.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
Retail Sales Associate
2 Months- Assisted customers in product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, handling transactions and providing change accurately.
- Maintained cleanliness and organization of sales floor to create inviting environment for customers.
- Stocked shelves with merchandise, ensuring products were organized and easily accessible.
Education
Certificate III - Nursing
- Australian Tertiary Admission Rank (ATAR) - [Rank]/66.30
- Recipient of Academic Excellent Award for EALD
Skills
Beverage preparation
Guest service
Cleanliness and hygiene
Customer relations
Team collaboration
Team collaboration
Efficient time management
Dependable work ethic
Languages
English
Professional Working
Timeline
Bartender
Gong Cha
02.2026 - 07.2026Read More
Front of House Staff Member
Yat Bun Tong
09.2025 - 10.2025Read More
Fast Food Worker
Monster Fry
04.2025 - 03.2026Read More
Retail Sales Associate
IGA Supermarket
04.2024 - 06.2024Read More
Canberra Institute of Technology
Certificate III from Nursing
Read More