Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffani Huckstep

Melbourne

Summary

An ambitious and highly motivated professional with a diverse skill set, I bring experience as a Personal Assistant and Administrator, along with a strong background in customer service and business ownership. Adaptable and team-oriented, I excel in efficiency, organization, and providing exceptional support. I am eager to contribute my skills in administrative support and drive for growth.

Overview

8
8
years of professional experience

Work History

Administration Assistant

American Doughnut Kitchen
02.2025 - Current
  • Answer and direct calls/emails, ensuring clear communication across departments with customers
  • Maintain filing systems, databases, and records for easy access and organization.
  • Process invoices, track expenses, ensure timely payments within company budgets.
  • Manage and order office supplies, uniforms, and managing kitchen inventory for smooth office operations.
  • Manage executive calendar, Emails and schedule appointments & Events to ensure timely follow-ups.
  • Organize travel, flights and accommodation for staff CEO & Executive’s
  • Handle confidential correspondence, maintain privacy and professionalism.
  • Run personal errands and assist executives with daily tasks to ensure productivity.
  • Prepare reports and presentations for internal and external stakeholders.
  • Oversee order processing & delivery to ensure timely fulfillment and accurate tracking.
  • Coordinate and assist marketing campaigns, ensuring consistent branding, distributing marketing materials and ensuring timely execution.
  • Provide administrative support to CEO, Operations & Marketing teams, ensuring smooth operations and coordination.
  • Coordinate the orientation of new employees, ensuring a smooth integration into the company culture and role-specific processes, while providing necessary resources, documentation.

Client Adviser

Bvlgari
09.2023 - 12.2024
  • Strong Interpersonal and customer service skills – proactively assist over 30 customers per shift by answering questions, providing merchandise expertise, processing orders and handling payments.
  • Handling a high-pressure environment – able to prioritize tasks effectively, ensuring efficient allocation of time and resources to maximize productivity.
  • Handled and accomplished up to $90,000+ transactions including credit, debit and cash payments daily.
  • Social media marketing – maintain client relationship
  • Skilled in decision making, team training, conflict resolution and strategic planning, enabling successful project execution and team efficiency.
  • E-commerce – assisting with transactions conducted electronically through email and sending them locally using outlook and Microsoft office.
  • Ensuring accurate inventory counts for over 400 items by counting stock and timely identifying and reconciling any discrepancies.

Client Adviser

Moncler
01.2022 - 09.2023
  • Client Telling- Building long lasting relationships with clients.
  • After sales management- ability to remain calm under pressure and reaching an agreement that aligns with the company’s and client’s best interest. (Contacting Tailor and ordering spare parts for items still in warranty)
  • Visual Merchandising- maintaining front of house tidiness. Make sure the latest products are shown on the floor.
  • Distant Sales – Promoting products on social media such as WeChat and Instagram.
  • Constantly meeting individual sales targets and attributing to team budgets.

Florist

Ring Around A Rosie (Own Business)
01.2017 - 12.2022
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.

Reception | Administration | OHS

Maca Mining and civil
03.2017 - 08.2019
  • Proficient in Microsoft office Suite (word, Excel, PowerPoint)
  • Collaborated effectively with diverse team members team members to achieve goals on time.
  • Handled Customer inquiries with professionalism and efficiency
  • Manage multiple phone lines and facilitated over 20+ calls a day with clients, vendors and staff.
  • Maintained an organized, clean, professional workspace and waiting area.
  • Provided excellent customer service with a helpful and friendly attitude.
  • Provided administrative and clerical support.
  • Coordinate pickup and delivery of express mail services, unpacked inventory, and stocked supplies.
  • Organized and managed sensitive data input over multiple excel spreadsheets, retrieving and delivering information quarterly.

Education

St Brigid’s College
Lesmurdie, WA
01.2013

Skills

  • Order Processing & Administration
  • Customer Support & Onboarding
  • Sales Reporting & Claims Management
  • Adherence to Administrative Processes
  • Event Coordination
  • Support Marketing Activations
  • Proficient in programs such as Microsoft Office Suite (Word, Excel, PowerPoint, Planner, Forms, SharePoint), Canva, SAP, and Salesforce
  • Written and Verbal Communication
  • Flexible and Adaptable
  • Exceptional Customer Support
  • Self-Driven and Motivated
  • Adept at Multitasking and Problem-Solving
  • Office Administration
  • Data Entry

Timeline

Administration Assistant

American Doughnut Kitchen
02.2025 - Current

Client Adviser

Bvlgari
09.2023 - 12.2024

Client Adviser

Moncler
01.2022 - 09.2023

Reception | Administration | OHS

Maca Mining and civil
03.2017 - 08.2019

Florist

Ring Around A Rosie (Own Business)
01.2017 - 12.2022

St Brigid’s College

Similar Profiles

CREATE PROFILE
Tiffani Huckstep