Tiffany Bhandari
Montrose,VIC
Summary
Organized and dedicated worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills with experience as an Administration Assistant in an office environment. Dependable retail sales professional, skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
15
15
years of professional experience
Work History
Sales Administration Assistant
Hot Topic Australia
10.2017 - 08.2023
- Created and maintained reports, documents and presentations to assist with administrative support.
- Managed filing system, entered data and completed other clerical tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
Deli Sales Associate
Coles Supermarket
03.2016 - 10.2017
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Manager
Hungry Jacks
01.2013 - 12.2015
- Managed and motivated employees of 5-8 team members per shift to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved customer and staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Cross-trained existing employees to maximize team agility and performance.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
Team Leader
Hungry Jack's
01.2011 - 01.2013
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in team environments.
- Developed and maintained courteous and effective working relationships.
- Trained and mentored new personnel hired to fill various roles.
- Responded to customer requests for products, services, and company information.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
Montrose Bakery
01.2009 - 12.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Greeted customers and offered assistance with selecting and completing purchases.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Diploma - Makeup Application And Removal
National Academy of Beauty
Melbourne, VIC12.2016
High School Diploma -
Lilydale Heights Secondary College
Lilydale, VIC12.2011
Skills
- Microsoft Office
- Excel Formulas
- Customer Relations and Communications
- Administrative Duties
- Filing Records
- Stock Management
- Excellent Time Management
- Fast-Paced Environment
- Fast and Willing Learner
Timeline
Sales Administration Assistant
Hot Topic Australia
10.2017 - 08.2023
Deli Sales Associate
Coles Supermarket
03.2016 - 10.2017
Manager
Hungry Jacks
01.2013 - 12.2015
Team Leader
Hungry Jack's
01.2011 - 01.2013
Sales Associate
Montrose Bakery
01.2009 - 12.2010
Diploma - Makeup Application And Removal
National Academy of Beauty
High School Diploma -
Lilydale Heights Secondary College
Similar Profiles
Pisey KimPisey Kim
Sale Assistant Administration /Customer Service/Business Analysis at Zak & Hot Topic AustraliaSale Assistant Administration /Customer Service/Business Analysis at Zak & Hot Topic Australia
Tiffany NeulsTiffany Neuls
District Manager, Store Manager at Hot Topic, Inc, Topic, IncDistrict Manager, Store Manager at Hot Topic, Inc, Topic, Inc
Clarissa GuntherClarissa Gunther
Assistant Store Manager at Hot Topic, Inc.Assistant Store Manager at Hot Topic, Inc.
Tommy HobsonTommy Hobson
Plumber's Apprentice at Xl Plumbing & EarthworksPlumber's Apprentice at Xl Plumbing & Earthworks
Anthony MillerAnthony Miller
Stevedore at LINX cargo care GroupStevedore at LINX cargo care Group