Tiffany Brown
Baldivis ,WA
Summary
Experienced Store Associate with 10 years of expertise in retail sales and exceptional customer service. Proficient in sales processing, customer interaction, and merchandise organization. Skilled at addressing customer requests and concerns. Motivated by a passion for merchandising and cultivating long-term customer loyalty through personalized service. Demonstrates a deep understanding of customers' unique needs, allowing for tailored sales approaches. Known for maintaining a friendly and upbeat demeanor while remaining dedicated to ensuring customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Receptionist
Lake Navarino Holiday Park
04.2021 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Elderly
Home care
02.2018 - 04.2021
- Personal care (bathing)Medication administrationMeal planning and cookingHousehold choresTo and from appointmentsMaintaining safety around the home
Receptionist
Eyebrow studio
03.2013 - 02.2015
- Processed payments and updated accounts to reflect balance changes
- Maintained daily calendars, set appointments with clients and planned daily office
- Scheduled and confirmed appointments
Retail Assistant
IGA Davoren park
02.2011 - 01.2013
- Engaged positively with each customer, providing professional and polite support for sales and service
- Increased customer service feedback scores by delivering outstanding service to customers daily
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
Education
High School Diploma -
Parafield Gardens
Adelaide, SA01.2012
Skills
- Up-selling
- Conflict mediation
- Calm under pressure
- Basic math
- Espresso machine operation
- Product displays
- Safe food handling practices
- Credit card transactions
- Team player
- Food preparation
- Team Leadership
- Cash register operation
- Team management
- Communication
Certification
- Responsible services of alcohol WA
- Certificate in general education
- Certificate II in retail cosmetics
- Covid safety certificate
Timeline
Receptionist
Lake Navarino Holiday Park
04.2021 - 05.2023
Elderly
Home care
02.2018 - 04.2021
Receptionist
Eyebrow studio
03.2013 - 02.2015
Retail Assistant
IGA Davoren park
02.2011 - 01.2013
High School Diploma -
Parafield Gardens
- Responsible services of alcohol WA
- Certificate in general education
- Certificate II in retail cosmetics
- Covid safety certificate
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