Tiffany Gill
Oakey,QLD
Summary
Customer-savvy and accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shop Assistant
Great Country Pies
Oakey, QLD
06.2021 - Current
- Maintain the cleanliness of store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organised new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Managed efficient cash register operations.
- Wrapped, boxed bakery items.
- Made sandwiches for shop and catering.
- Cooked pies and bakery items.
- Prepped sandwich fillings.
- Open and close store.
Poultry Hand
Country Range Farming
03.2016
- Gather and Pack Out Eggs, Paperwork, Shavings, Drinkers and Shed Maintenance, Animal Welfare Checks, Vaccinations, Moving Chooks, Daily Shed Checks, Quality Assurance in Grading Room, Testing Eggs, Tagging and pulling Pallets, Paperwork, Transport Eggs from outer Farms for Grading, General Cleaning of Packing Shed and Vans, Cleaning Grading Room, Loading and Unloading Inbound and Outbound Trucks
Steward
Spotless Services
05.2011 - 11.2014
- General Bar Duties: Cleaning, Preparing and Serving Alcoholic and Non-Alcoholic Beverages, Restocking, Stocktaking, Answer Phone Calls, Accounts, Mess Fees, Open/ Closing Procedures, Functions: Set Up and Pull Down, Service (Full Table Service Three Course Meal and Beverages), Bar Service (Open/ Closing Procedures), Preparing and Serving Alcoholic and Non-Alcoholic Beverages, Follow General Work Procedures and Workplace Health and Safety Procedures, Interaction with Customers, Service of Meals in the Dining Area and Bar Meals, Type up Menus, Prepare Salads, Sandwiches, Cakes, Fruits for Morning Tea, Lunch Packs and BBQ Packs, Kitchen Hand Duties including Dishes, Floors and General Cleaning of the Kitchen, Answer Phone Calls, General Food Preparation, Deliveries
Traineeship – Certificate 3 Hospitality (THH33002)
Highfields Cultural Centre
03.2008
- General Bar Duties including Cleaning, Preparing and Serving Alcoholic and Non-Alcoholic Beverages, Restocking, Stocktaking, Handle Money, Kitchen Duties including Dishes, Floors and General Cleaning of the Kitchen, Answer Phone Calls, General Food Preparation, Service of Meals for Breakfast, Morning Tea, Lunch and Afternoon Tea, General Service during Functions including Refreshments, Set up for Functions and Concerts including Setting Tables for Functions and Wedding Shows, General Cleaning and Maintenance Duties of the Centre, Follow General Work Procedures and Workplace Health and Safety Procedures, Interaction with Customers and the Community
Store Assistant
Best and Less
07.2006
- Handle Stock, Answered Phone Calls, Placed Lay-by Parcels on Racks, Made Tickets for Stock and for on Display, Attended to the Fitting Rooms, Stock Take Preparations
Skills
- Customer Service
- Team Player
- Adaptive and creative
- Opening and closing duties
Certification
- Certificate 2 in Hairdressing
- Certificate 3 in Hospitality
- Certificate 1 in Kitchen Operations
- Certificate 2 in Communication for the Work Place
- RSA
- RSG
- Heavy Rigid Open Licence
- Open Car Licence
Personal Characteristics
- Happy
- Friendly
- Enthusiastic
- Willing to Learn
- Team Player
- Quick Learner
References
- Roxanne Manhire, 0429 965 665
- Kira King, 0438 820 155
- Emily Manhire, 0417 073 354
Timeline
Shop Assistant
Great Country Pies
06.2021 - Current
Poultry Hand
Country Range Farming
03.2016
Steward
Spotless Services
05.2011 - 11.2014
Traineeship – Certificate 3 Hospitality (THH33002)
Highfields Cultural Centre
03.2008
Store Assistant
Best and Less
07.2006
- Certificate 2 in Hairdressing
- Certificate 3 in Hospitality
- Certificate 1 in Kitchen Operations
- Certificate 2 in Communication for the Work Place
- RSA
- RSG
- Heavy Rigid Open Licence
- Open Car Licence