Tiffany Grace Marshall
Sydney
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
2025
2025
years of professional experience
Work History
Volunteer
Monika's Doggie Rescue
- Customer service
- Greeting visitors
- Dog walking
- Dog assessment
- Enrichment
- Helping wherever help is needed during school holiday periods
Execuative Assitant to Ben Spackman - Principal
Raine & Horne Mona Vale
11.2024 - Current
- Organize and maintain the owner's calendar, including meetings, property viewings, and business events.
- Organizing Ben Spackman's team of Agents calendar, property viewings and appointments.
- Coordinate scheduling with internal and external stakeholders, such as clients, contractors, agents, and other executives.
- Act as a liaison between the owner and other parties, including clients, vendors, and team members.
- Manage emails, phone calls, and other forms of communication, prioritizing and responding where needed.
- Draft, proofread, and send professional correspondence on behalf of the owner, such as emails, letters, and notices.
- Organize and maintain files related to property transactions, contracts, legal documents, financial records, and client information.
- Ensure confidentiality and proper storage of sensitive information.
- Prepare and organize presentations, reports, and other materials for meetings.
- Build and maintain strong relationships with clients, responding to inquiries and ensuring excellent customer service.
- Help coordinate property showings, client meetings, and follow-up communications.
- Track client feedback and work with the owner to address any concerns or opportunities.
- Ensure that real estate listings, marketing materials, and websites are up-to-date.
- Prepare documents like Agency agreements, Contracts and Proposals for new listings
Sales Associate
Stone Real Estate Hornsby
05.2023 - 04.2024
- Prepare ads for new property listings;
- Social media posts and content;
- Arranging stylists and photographer bookings;
- Liaising with purchasers and vendors;
- Cold calling potential purchasers and vendors;
- Co-ordinating and managing open houses on both Wednesday and Saturday ensuring properties are well presented and marketing materials are available;
- Prepare and distribute marketing materials such as brochures, flyers and on-line listings;
- Assist real estate agents with administrative tasks including scheduling property viewings; preparing documents and managing client data bases;
- Develop and maintain a comprehensive client database and streamlining communication and follow ups;
- Assist in the preparation and filing of real estate documents such as proposals, agency agreements and contracts;
- Handle client enquiries via telephone and email; and
- Providing exceptional customer service and timely responses
Bar Staff
Manly Wharf Bar Hotel
04.2021 - 05.2023
- Opening the bar;
- Bar tending - including cocktail making;
- Making sure the bar is well organised and stocked;
- Check alcohol supplies;
- Check floors, tables and menus are all cleaned and wiped down and continue checking during the day and once customers have left the venue;
- Cocktail preparation - which included cutting fruit and making pre-mixes;
- Ensuring there is enough fruit for the weekday and weekend plus organising fruit deliveries;
- Providing a high quality of customer service;
- Closing bar and cash registers, scrubbing floors, wipe down tables and putting menus away;
- Fully cleaning the venue ensuring that everything is ready for the next day
Floor Manager
Glassons
11.2022 - 04.2023
- Customer service;
- Open and close the store including cash register;
- Assist in packing and unpacking stock;
- Cleaning;
- Assisting customers;
- Ensuring that the shop is neat and tidy at all times;
Bar Staff
The Man from Snowy River Hotel
06.2022 - 08.2022
- Opening the bar;
- Bar tending - including cocktail making;
- Cocktail prep - which includes cutting fruit and making pre-mixes;
- Provide a high quality of customer service;
- Closing bar and cash registers, scrubbing floors, wipe down tables, put menus away; and
Education
Completed HSC -
Stella Maris College
Certificate II - Animal Studies
Taronga Zoo
Certificate IV -
NSW Assitant Agent course
02.2025
Certificate IV Real Estate License
Think Real Estate
11-2024
Skills
- Office Administrative Support
- Client Relations
- Efficient Task Management
- Effective Communication
- Motivated team player
- Effective Organization
- Customer orientated
- Proficient at building positive customer relationships
- Able to meet day to day requirements
- Strong multitasking
- Problem-solving skills
Timeline
Execuative Assitant to Ben Spackman - Principal
Raine & Horne Mona Vale
11.2024 - Current
Sales Associate
Stone Real Estate Hornsby
05.2023 - 04.2024
Floor Manager
Glassons
11.2022 - 04.2023
Bar Staff
The Man from Snowy River Hotel
06.2022 - 08.2022
Bar Staff
Manly Wharf Bar Hotel
04.2021 - 05.2023
Certificate II - Animal Studies
Taronga Zoo
Certificate IV -
NSW Assitant Agent course
Volunteer
Monika's Doggie Rescue
Completed HSC -
Stella Maris College
Certificate IV Real Estate License
Think Real Estate
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